Contact Us

Advisory ServiceFor general enquiries contact our Advisory Service on (03) 9641 1444 or 1800 136 089 (toll free). Otherwise email info@worksafe.vic.gov.au

To report serious workplace emergencies contact our 24 hour emergency response line on 13 23 60.

Other contacts


Interpreter Services

To access a 24 hour recorded information service for claim related questions select from the following languages:

Telephone numbers in various languages

Please note: there is an alternative option of speaking with the Advisory Service during business hours (8.30am to 5pm Monday - Friday) with an interpreter automatically connected.

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Publication Enquiries

For enquiries regarding VWA Publications (Codes of Practice, Guidance Notes, General OH&S Guides)

Phone: (03) 9641 1444
Email: publications@worksafe.vic.gov.au
Online: view publications online

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VWA Agents

For specific claim or premium inquiries contact your VWA agent.

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Report Fraud

To report fraudulent instances.

Phone: (03) 9641 1051

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VWA Offices

Head Office
Ground Floor
222 Exhibition Street
Melbourne 3000
Phone: (03) 9641 1555
Fax: (03) 9641 1222

Ballarat
8C 333 Gillies St
Wendouree VIC 3355
Phone: (03) 5338 4444
Fax: (03) 5338 4499

Bendigo
104 Queen Street
Phone: (03) 5443 8866
Fax: (03) 5441 3997

Dandenong
Level 5, 76 Thomas Street (Arkana building)
Phone: (03) 8792 9000
Fax: (03) 8792 9011

Essendon Fields
171-191 Hammond Avenue (Cnr English Street) Essendon Fields 3041 (Melway Ref: 16 B8)
Phone: (03) 9223 6888
Fax: (03) 9223 6801

Geelong
Level 1, 1 Yarra Street (Cnr Brougham & Yarra St)
Phone: (03) 5226 1200
Fax: (03) 5221 7861

Mildura
78 Lemon Avenue
Phone: (03) 5021 4001
Fax: (03) 5021 4047

Mulgrave
37 Dunlop Road
Phone: (03) 9565 9444
Fax: (03) 9565 9400

Shepparton148 - 150 Welsford Street
Phone: (03) 5831 8260
Fax: (03) 5831 1508

Traralgon
Suites 1 & 2, 6 - 8 Grey Street
Phone: (03) 5174 8900
Fax: (03) 5174 9086

Wangaratta
24 Reid Street
Phone: (03) 5721 8588
Fax: (03) 5721 2740

Warrnambool
76 Henna St
Phone (03) 5564 3200
Fax (03) 5564 3210

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Accident Compensation Conciliation Service

Level 9
460 Lonsdale Street
Melbourne 3000
Phone: (03) 9940 1111
Toll Free: 1800 635 960
Fax: (03) 9940 1000

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Licensing

VWA Licensing Branch
GPO Box 4293
Melbourne 3001
Phone: 1300 852 562
Fax: 1800 060 727
Email: licensing@worksafe.vic.gov.au

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Service Provider Directory Enquiries

For updating service provider directory listings.

Email: serviceprov@worksafe.vic.gov.au.

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Freedom of Information & Privacy Unit

GPO Box 4306
Melbourne 3001
Phone: (03) 9641 1555
Fax: (03) 9641 1217
Email: foi@worksafe.vic.gov.au

Learn about accessing information.

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Website Enquiries and Feedback

For enquiries and general feedback about this website.

Email:webmaster@worksafe.vic.gov.au

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Social Media

You can stay connected with WorkSafe Victoria by joining our social networks. As part of our online community you can receive and share the latest news, updates and information on health and safety.

 twitter-32x32 Twitter

Follow us on Twitter for all the latest Victorian heath and safety information, including news, alerts and guidance.

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Like our Facebook page to keep up to date with the latest WorkSafe campaigns and initiatives, and to share your own videos, images and feedback.

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Subscribe to our YouTube channel for all our latest videos, including public awareness campaigns, video guidance and workshops.

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Follow us on LinkedIn to keep up to date with the latest WorkSafe organisation and career updates.