Contact Us
For general enquiries contact our Advisory Serviceon (03) 9641 1444 or 1800 136 089 (toll free). Otherwise email info@worksafe.vic.gov.au
To report serious workplace emergencies contact our 24 hour emergency response line on 13 23 60.
Other contacts
- Interpreter Services
- Publication Enquiries
- WorkSafe Agents
- Report Fraud
- WorkSafe Offices
- Accident Compensation Conciliation Service
- Licensing
- Service Provider Directory Enquiries
- Freedom of Information & Privacy Unit
- Website Feedback
Interpreter Services
To access a 24 hour recorded information service for claim related questions select from the following languages:

Please note: there is an alternative option of speaking with the Advisory Service during business hours (8.30am to 5pm Monday - Friday) with an interpreter automatically connected.
Publication Enquiries
For enquiries regarding WorkSafe Publications (Codes of Practice, Guidance Notes, General OH&S Guides)
Phone: (03) 9641 1444
Email: publications@worksafe.vic.gov.au
Online: view publications online
WorkSafe Agents
For specific claim or premium inquiries contact your WorkSafe agent.
Report Fraud
To report fraudulent instances.
Phone: (03) 9641 1051
WorkSafe Offices
Head Office
Ground Floor
222 Exhibition Street
Melbourne 3000
Phone: (03) 9641 1555
Fax: (03) 9641 1222
Ballarat
8C 333 Gillies St
Wendouree VIC 3355
Phone: (03) 5338 4444
Fax: (03) 5338 4499
Bendigo
104 Queen Street
Phone: (03) 5443 8866
Fax: (03) 5441 3997
Dandenong
Level 5, 76 Thomas Street (Arkana building)
Phone: (03) 8792 9000
Fax: (03) 8792 9011
Essendon Fields
171-191 Hammond Avenue (Cnr English Street) Essendon Fields 3041 (Melway Ref: 16 B8)
Phone: (03) 9223 6888
Fax: (03) 9223 6801
Geelong
Level 1, 1 Yarra Street (Cnr Brougham & Yarra St)
Phone: (03) 5226 1200
Fax: (03) 5221 7861
Mildura
76 Lemon Avenue
Phone: (03) 5021 4001
Fax: (03) 5021 4047
Mulgrave
37 Dunlop Road
Phone: (03) 9565 9444
Fax: (03) 9565 9400
Shepparton
148 - 150 Welsford Street
Phone: (03) 5831 8260
Fax: (03) 5831 1508
Traralgon
Suites 1 & 2, 6 - 8 Grey Street
Phone: (03) 5174 8900
Fax: (03) 5174 9086
Wangaratta
24 Reid Street
Phone: (03) 5721 8588
Fax: (03) 5721 2740
Warrnambool
76 Henna St
Phone (03) 5564 3200
Fax (03) 5564 3210
Accident Compensation Conciliation Service
Level 9
460 Lonsdale Street
Melbourne 3000
Phone: (03) 9940 1111
Toll Free: 1800 635 960
Fax: (03) 9940 1000
Licensing
WorkSafe Victoria Licensing Branch
GPO Box 4293
Melbourne 3001
Phone: 1300 852 562
Fax: 1800 060 727
Email: licensing@worksafe.vic.gov.au
Service Provider Directory Enquiries
For updating service provider directory listings.
Email: serviceprov@worksafe.vic.gov.au.
Freedom of Information & Privacy Unit
GPO Box 4306
Melbourne 3001
Phone: (03) 9641 1555
Fax: (03) 9641 1217
Email: foi@worksafe.vic.gov.au
Learn about accessing information.
Website Enquiries and Feedback
For enquiries and general feedback about this website.