The Claims Process Following An Injury
If a worker is injured they may be able to receive compensation from WorkSafe by making a claim.
After an injury has occurred, there are steps that both employers and injured workers should follow to ensure they meet their obligations in the claims process.
These steps are outlined in:
- The claims process for employers
- The claims process for injured workers
- Information for firefighters
Additional information is available on key elements of this process:
Information is also available to help employers and workers understand what may happen after a claim has been made.
If you have any questions about whether a claim can be made, contact the WorkSafe Advisory Service on 1800 136 089.
Agent claims manual
The WorkSafe Agent claims manual is available below. This outlines processes used by WorkSafe Agents and staff to make decisions in accordance with the legislation.