WorkSafe Agents
WorkSafe Agents are organisations appointed by WorkSafe to manage employers’ WorkSafe insurance policies and injured workers’ compensation claims.
These organisations perform most of the functions associated with premium and claims management. They also provide advice to help injured workers return to work.
| Agent Name | Postal Address | Phone & Fax Number |
|---|---|---|
| Allianz Australia Workers' Compensation (Victoria) Limited | GPO Box 80 Melbourne VIC 3001 |
1800 240 335 P 03 9234 3800 F 03 9234 3433 |
| CGU Workers Compensation (Victoria) Limited | PO Box 2090S Melbourne VIC 3000 |
1800 066 204 P 03 8630 1000 F 03 8804 9406 |
| Gallagher Bassett Services Workers Compensation Vic Pty Ltd | Locked Bag 3570, GPO Melbourne, VIC 3001 | 1800 774 377 P 03 9297 9000 F 03 8623 9701 |
| QBE Workers Compensation (VIC) Limited | GPO Box 4725 Melbourne VIC 3001 |
1800 817 820 P 03 9246 2444 F 03 9246 2404 |
| Xchanging | GPO Box 751, Melbourne VIC 3001 |
1800 801 070 P 03 9947 3000 F 1300 572 500 |
Performance of WorkSafe Agents
WorkSafe monitors and evaluates the performance of all WorkSafe Agents to ensure that our clients receive a high level of service.
Some of the key measures to assess Agents’ performance include:
- Claims management
- Return to work
- Level and quality of service
Recent performance of all Agents is available in WorkSafe’s 2012 Annual Report or you can view the 2012 Agent performance results separately.
