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WorkSafe can pay the reasonable costs of medical and like services of an injured worker as a result of a work-related injury or illness.

The reasonable costs are specified in the relevant WorkSafe fee schedule. Healthcare providers who intend to charge an injured worker more than the specified WorkSafe maximum rate should advise the worker before the service is delivered that the additional costs cannot be reimbursed by the WorkSafe Agent.


Prior approval

Some services that an injured worker may need will require prior approval from their WorkSafe Agent.

Information about how to invoice WorkSafe for healthcare services, including WorkSafe's Medical Practitioner Policy and clarification of MBS rules, is detailed in the following publication.