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About the industry

Storage and warehousing involves storing goods until they are required, then preparing the goods for transportation.

The main steps in this process are:

  • receiving goods from manufacturers, importers and suppliers
  • transferring the goods onto pallets for storage
  • storing the goods in appropriate conditions (for example, freezers, cold areas, silos or racking)
  • responding to customer orders by picking products from warehouse shelves and preparing them for transportation (for instance, placing them on pallets or wrapping them)
  • loading orders onto vehicles for transport to the customer.

Specific legal requirements apply to the storage of dangerous goods (substances that are flammable, explosive or toxic).