Support centre

Claim Enquiries

Support Centre - Claim Enquiries Close

Most popular questions


To prevent serious injuries occurring at your workplace, you need to identify all tasks that involve the possibility of someone falling more than two metres.

Tasks that may involve a risk of a fall include:

  • work done on any machinery, equipment or structure being constructed, inspected, tested, maintained, repaired or cleaned
  • tasks on a fragile, slippery or potentially unstable surface
  • using equipment to gain access to an elevated level or to work at an elevated level
  • work on a sloping surface where it is difficult to maintain balance
  • work near an unprotected edge or in close proximity to a hole, shaft or pit into which a person could fall.

Some typical examples of work practices that involve the risk of a fall include:

  • maintenance work on a roof, such as gutter clearing, painting or roof restoration, with no guarding or fall protection
  • working from the bucket of a front-end loader or tractor or from a pallet lifted by a forklift
  • no guarding, railing or signage around holes, pits or shafts
  • fitting truck tarps by climbing across a load without using fall prevention
  • working on top of livestock carriers without any fall prevention measures like guardrails
  • setting up a ladder on a slippery or uneven surface without securing it to prevent it slipping
  • using a cherry picker without a safety harness and lanyard connecting the worker to a suitable anchorage in the basket.