Residential Care Services (Community Services)

Did you know workers in residential care, including community services, have a higher than average chance of being seriously injured at work?

More than 64% of these injuries are caused by hazardous manual handling and slips, trips and falls.

By the end of September, more than $9 million had been paid out on workplace injury claims made in 2010-11 in your industry alone. Overall, the average cost per claim is estimated to be $50,000.

You will find information on how to identify hazards and control risks on this page. Other guidance that may help you includes:

Community Support Services OHS Compliance Kit

The Community Support Services OHS Compliance Kit is a set of information sheets and health and safety solutions that provide practical advice about controlling the risks in six areas of the community support services sector, where workplace injuries commonly occur.*

*Based on WorkSafe Victoria's accident compensation claim statistics from 2005/06 to 2009/10

You can also find more general information relating to manual handling, slips, trips and falls, bullying at work, fatigue, occupational violence and stress.

Your health and safety guide to

Residential Care Services (Community Services)