Issue resolution

Workplace health and safety issues need to be resolved. If they are not, workers may be exposed to hazards resulting in injury or death, and businesses may bear considerable financial cost.

Talking about health and safety issues that have been raised is the best way to resolve them.

When an issue arises, the employer and the employees affected (or their health and safety representatives) must try and resolve it using an agreed issue resolution procedure.

If there is no agreed procedure in place, employers and their employees must follow the issue resolution process detailed in the OHS Regulations 2007.

If the issue is not resolved within a reasonable time, any of the parties may request that a WorkSafe inspector attend the workplace.

Refer to WorkSafe’s Employee representation publication for a detailed outline of issue resolution procedures.

View the regulations

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