What are the risks?
Musculoskeletal disorders such as sprains and strains are the most common injuries in the hospitality industry. Most of these injuries are caused by manual handling which includes:
- lifting heavy or awkward objects (eg kegs, sacks and slabs)
- prolonged activities (eg standing in one place or mopping floors)
- repetitive work (eg chopping vegetables or stirring pots)
Slips, trips and falls are also common, especially when floor surfaces are wet, oily, dirty or uneven, or when the area is poorly lit. The risk of these injuries is highest when workers are multi-tasking.
The fast pace of work during peak periods, serving customers who are under the influence of drugs and alcohol may contribute to stress and occupational violence (which includes sexual harassment and threats of violence).
Other risk factors include:
- cuts and lacerations from using unguarded plant and equipment,
- hearing loss from prolonged exposure to loud music and noise
- illnesses from exposure to hazardous chemicals or dangerous goods
- infectious diseases from exposure to human body fluids and raw food
Bullying is another risk, especially for workers who don’t know their rights (eg young, inexperienced or those with limited English skills).
