Website Privacy Statement
About this statement
This website is owned and operated by WorkSafe Victoria under the domain name 'www.worksafe.vic.gov.au'. The Authority is a body corporate established under the Accident Compensation Act 1985 (Vic)
Our functions and responsibilities require us to collect and handle large amounts of personal and health information about our clients, our staff and people who assist us in the work that we do. We are committed to achieving the highest standards in the protection of privacy and in our handling of personal and health information. We are required by law to take reasonable steps to let people know the sort of information we hold, the purposes for which we collect it, and how we collect, hold, use and disclose that information.
This Privacy Statement explains our policy for handling personal information which you may provide to us when you access and interact with our website. This Statement should be read in conjunction with the WorkSafe Privacy Policy, which sets out our general procedures and practices with respect to collection, use, disclosure, storage and handling of personal and health information.
Emailing WorkSafe
When you send us an email, the contents of your email and your email address are generally retained by us for only as long as is necessary to respond to your inquiry. However, they may be retained for longer if you consent, or where we believe we are required or authorised by law to retain the information for a longer period.
We may use your email address for any purpose for which you provide it. We may also use it to respond to feedback given to us about our website and our services, to provide you with any information you request, to confirm receipt of emails you have sent to us or if we need to contact you for any other reason.
Collection of information
The information which we will collect about you depends on how and why you access our website.
Our website uses web analyst Google Analytics as our web monitoring service provider. Further information about how Google Analytics collects and uses information gathered over the web is available from their website www.googleanalytics.com
Collection of clickstream data
If you visit the website to read, browse or download information, our computer system will record information about the visit such as the type of browser and operating system you are using, the previous site you visited, your server's IP address, the date and time of your visit, the pages accessed and any information downloaded.
We only use this information for statistical, reporting and Website administration and maintenance purposes.
Web beacons
Web beacons (also known as web bugs) are images, often embedded in code, that originate from a third party site to track visitor activities. The image is placed on pages and is generally invisible to visitors, who are not able to view the underpinning code. Your visit to this website is logged by Google Analytics for statistical purposes only, by using a web beacon to capture every visit, and measure interactivity at the browser-level.
While the anonymous statistical data we collect may be aggregated and used in broader statistical analysis by us or Google Analytics to improve our services, at no time can we personally identify you as the source of that data. We do not and will not marry any data collected by Google Analytics with any personal information
Our website may offer interactive facilities such as online application forms and premium payment facilities. If you use any of these interactive features, we may capture personal and health information which you enter. This information is collected, used, disclosed, stored and handled in accordance with the WorkSafe Privacy Policy. If you do not wish to disclose your information over the internet, you may post a completed form to the VWA by mail.
Links to other websites
Our website may contain links to websites which are owned or operated by third parties independent of the WorkSafe including websites owned or operated by our service providers and Authorised Agents. Those websites should contain their own privacy statements, and their owners or operators are responsible for informing you about their security and privacy practices. We are not responsible for information on, or the privacy practices of, such websites.
Cookies
Cookies are pieces of information that a website transfers to an individual's hard drive for record keeping purposes. Cookies can make web surfing easier for you by saving your preferences while you are on a site. Although this website does not directly use cookies, you should be aware that indirect cookies may be used when you follow a link from this website to another website.
Use and disclosure of information
In addition to the other situations described in this Privacy Statement, we may collect, use and disclose personal information in a number of situations:
- if you make a claim for compensation
- if you hold an authorisation or licence issued by us
- if you have been involved in an incident or accident that we are investigating
- if you provide services to us
- if you apply for a job or are employed by us
- if you order any of our free publications or ask us to give you other information
- if you provide us with information, make a complaint or otherwise contact us.
Our policies and practices in relation to these situations are set out in the WorkSafe Privacy Policy
Security
We have implemented technology and security policies, rules and measures to protect the personal information that we have under our control. However, you should be aware that there are risks in transmitting information across the Internet. So while we strive to protect such information, we cannot ensure or warrant the security of any information transmitted to us online and individuals do so at their own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification and disclosure. If you are concerned about conveying sensitive material to us over the Internet, you might prefer to contact us by telephone or mail.
Access
We will give you reasonable access to any personal or health information we hold about you in accordance with the Freedom of Information Act. For more information on access see Your Information Access Rights.
Queries about the operation of this website
If you have any queries about the operation of this website, or if you wish to have access to personal information which we hold about you, or believe that the information which we hold may be inaccurate, incomplete or out of date, please contact:
The Privacy Officer
WorkSafe Victoria
222 Exhibition Street
Melbourne VIC 3000
Changes to this Privacy Statement
You acknowledge and accept that your use of the WorkSafe website indicates your acceptance of the terms of use outlined in this Privacy Statement. This Privacy Statement replaces any other Privacy Statement previously published for the VWA website.
We may at any time vary the Privacy Statement by publishing the varied Privacy Statement on our website. You accept that by your use of the WorkSafe website after any variation, we have provided you with sufficient notice of the variation and you are taken to have accepted the revised Privacy Statement.
