About the industry

Storage and warehousing involves storing goods until they are required, then preparing the goods for transportation.

The main steps in this process are:

• receiving goods from manufacturers, importers and suppliers
• transferring the goods onto pallets for storage
• storing the goods in appropriate conditions (e.g. freezers, cold areas, silos or racking)
• responding to customer orders by picking products from warehouse shelves and preparing them for transportation (e.g. placing them on pallets or wrapping them), and  
• loading orders onto vehicles for transport to the customer.

Specific legal requirements apply to the storage of dangerous goods (e.g. substances that are flammable, explosive or toxic).