Allied health
Allied healthcare services make a significant contribution to improving health and return to work outcomes for injured workers.
WorkSafe can pay the reasonable costs of healthcare services up to a maximum amount as detailed in the relevant fee schedule. The links below outline the fee schedules and policies specific to your profession.
Acupuncture
Audiology
- Hearing services fee schedule for Contracted Providers
- Hearing services fee schedule for Non-contracted Providers
- Hearing services and devices policy
Behavioural health
Chiropractic
Dietetic
Disability services
- Information and fee schedule for Attendant Carers
- Attendant care policy
- Information and fee schedule for Household Help Providers
- Home modifications policy
- Impairment (Sections 98C and E) protocol indexed fee schedule
Exercise physiology
Gym & swimming programs
- Information and fee schedule for Gym and Swimming Program Providers
- Gym and Swimming Programs policy
Naturopathy
Nursing
Occupational rehabilitation
Occupational therapy
- Information and fee schedule for Occupational Therapists
- Occupational therapy policy
- Network occupational therapy policy
- Attendant care clinical reasoning pathway
Optometry
Osteopathy
Physiotherapy
- Information and fee schedule for Physiotherapists
- Physiotherapy policy
- Occupational physiotherapy policy
- Information and fee schedule occupational physiotherapy
Podiatry
Psychology
Remedial massage
Social work
Speech Pathology
Prior approval
Some services that an injured worker may need will require prior approval from their WorkSafe Agent.
Invoicing
Injured workers seeking treatment for a work-related injury or illness are able to choose their own healthcare provider. However, you must be registered with WorkSafe to receive payment.
More information is available in the following publication:
Additional requirements apply when invoicing for pharmacy items.
Electronic invoicing
Some allied health and other service providers can lodge invoices with WorkSafe Agents via HICAPS terminals.
This service is for lodging invoices only, and will use existing HICAPS item numbers for initial and standard consultations. The method of payment for healthcare services will not change.
Billing review program
WorkSafe has a billing review program which checks that payments for services provided to injured workers are reasonable and appropriate.
Return to work
Return to work is a crucial part of an injured worker’s recovery and rehabilitation. By assisting an injured worker to safely stay at work or return to work early, you can minimise the impact of the injury on the worker’s life and increase the likelihood of a full recovery.
Further information can be found in the returning to work section of this website.
