Systems thinking incident review

A webinar with Sharon Newnam (Monash University) and Tony Carden (WorkSafe).
Date and time

Monday 25 Oct 2021 at 10.30am to 11.15am


Webinar (online event)

Event details

The Patient Handling Injuries Review of Systems (PHIRES) is a systems-thinking incident investigation toolkit to review and revise injuries sustained through patient handling. It is designed to help employees review risk controls following an injury, identify more effective risk controls, and implement the new or modified controls for the task whilst consulting with HSRs and employees. Building upon the successful implementation and evaluation of the PHIRES Project, a digital application of the tool has been developed. The Systems Thinking Incident Review (STIR) is a tool for investigating all injuries (not just patient handling) in the workplace and has been developed to support the sustainable implementation of the tool across the healthcare and social assistance sector.


  • Sharon Newnam
  • Dr Tony Carden
headshot of Sharon Newnam

Sharon Newnam - Associate Professor, Monash University Accident Research Centre

Associate Professor Sharon Newnam is Associate Director of the Systems Safety team at the Monash University Accident Research Centre. Sharon has published widely in the area of workplace safety from a systems-thinking perspective and has applied this knowledge to improve safety across industries, including transportation and healthcare. Sharon is a prolific author and has published her work in various academic and media outlets. She is an Associate Editor of the leading safety journal, Safety Science. Sharon was invited by the Transportation Research Board to be an international member of the Truck and Bus Safety and is Chair of the subcommittee in Safety Management.

headshot of Dr Tony Carden

Dr Tony Carden - Senior Ergonomist, WorkSafe Victoria

Dr Tony Carden is a Senior Ergonomist in the Human Factors and Ergonomics team at WorkSafe Victoria. Tony has a diverse range of work experience across a wide array of industry sectors including housing construction, electricity distribution, property maintenance, security, outdoor education and adventure guiding. Tony’s PhD is in Human Factors, specialising in the analysis, design and modification of complex systems of work. He is passionate about applying his specialty to safety, wellbeing and system performance. Tony’s current work centres on supporting the learning and application of systems thinking across WorkSafe and our partner organisations.