Register as a service provider

If you're a service provider from any of the specialisations listed here, you can register with WorkSafe to provide your services to workers under Victorian workers compensation legislation.

To register you must satisfy the eligibility requirements for your service type or specialisation.

Service provider types:

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  • Acupuncture: Chinese medicine practitioners
    Health practitioner regulation national law registered providers

    The mandatory requirements for registered practitioners are governed by the Australian Health Practitioners Regulation Agency (AHPRA) under the National Registration and Accreditation Scheme. Providers must at all times maintain board registration in order to be a WorkSafe registered provider.

    Acupuncture: Chinese medicine practitioners

    This section applies to Chinese medicine practitioners registered in the Division of Acupuncturists under the Health Practitioner Regulation National Law.

    Chinese medicine practitioners must complete the WorkSafe Application for Registration to Provide Services to Workers form and include their Chinese Medicine Board of Australia registration number in the space provided.

    A WorkSafe provider number will be issued for invoicing purposes.

    Chinese medicine practitioners must maintain at all times a minimum of $5million professional indemnity insurance coverage.

    Register as a service provider (PDF : 121 KB)

  • Attendant care
    What WorkSafe will do

    WorkSafe will review your application and notify you of the outcome in writing. If a discrepancy arises with your submission a WorkSafe representative will contact you directly.

    If approval is given, a letter will be sent advising of when services may commence, along with advice of a provider number for invoicing purposes.

    Note: Services will not be paid for until approval has been granted via this registration process.

    What you need to do
    • Complete the Provider Registration and Provider Registration Requirements forms
    • Provide documented current proof of:
      • a minimum of 2 years experience in attendant care
      • alignment with State or Commonwealth Government standards for disability services through:
        • membership with State or Commonwealth Government department or agency applicable for the jurisdiction, for the provision of like services; or
        • accreditation / certification against WorkSafe recognised quality assurance systems, including:
          • Attendant Care Industry Standard (ACIS)
          • Quality Improvement Council (QIC) Health & Community Services Standards
          • EQuIP
          • ISO 9001:2008
          • any other quality assurance system that the WorkSafe advises that they recognise.
    • Provide written confirmation of:
      • their commitment to operating within a structured program. Information such as organisational philosophy of the provider, previous performance, links with employers, government agencies, hospitals, health practitioners, and references will be considered
      • resources to provide quality service delivery at all locations in which they intend to operate. This includes access and exit procedures and reliable contact and back-up to cater for individual attendant care needs
      • an adequate supervisory structure exists for service provision, case review and staff guidance and regular and relevant staff training
      • regular training of staff in relation to fire safety and evacuation procedures relevant to the care setting.
    • Ensure staff meet the minimum requirements to provide care which are demonstrated competency in areas relevant to the needs of clients/workers including:
      • CPR
      • anaphylaxis
      • first aid
      • manual lifting
      • food safety
      • infection control
    • Ensure staff complete a client/worker specific training program where required by the WorkSafe as a result of a client/worker's specialised support needs
    • Minimum of $5 million professional indemnity insurance coverage and a minimum of $5 million public liability insurance coverage with the initial application.

    Registration can be maintained by the provider continuing to meet this registration criteria, the Provider Registration Requirements and any amendments to the criteria or requirements made by the WorkSafe. The WorkSafe reserve the right to audit providers to ensure compliance with all criteria and standards.

    A provider number will be issued for invoicing purposes.

    Application for Registration - Disability Providers (PDF : 186KB)

    Guidelines to complete Application for Registration (PDF : 186KB)

    Care Online Access (PDF : 70KB)

    Please only use the above suggested forms for this provider.

  • Attendant care (on call)

    All applicants must complete the WorkSafe Application for Registration to Provide Services to Workers form and provide all requested documentation including copies of qualifications and membership (or evidence of eligibility for membership) where required. WorkSafe will contact providers if additional information or clarification is required before processing the application.

    Requirements - qualifications and experience

    Applicants must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • meet the requirements to be registered as an Attendant Carer (see Attendant Care section)
    • agree to complete running sheets (as required) of duties performed which is signed by the worker and provided to the WorkSafe Agent within 48 hours
    • agree to provide a verbal report to the on-call monitoring service detailing the nature of the event and the call-out outcome
    • provide suitably trained staff to deliver remote, low level support to a worker during one of the following:
      • an overnight period from 11pm to 7am, seven days a week
      • a day period from 7am to 11pm, seven days a week, or
      • a day and overnight period available 24 hours, seven days a week
    • provide documented current proof that they have an emergency management plan in place which demonstrates senior manager availability and escalation is available in the event of an incident, multiple call-outs or if personnel are not contactable

    Registration can be maintained by the provider continuing to meet the registration criteria and any amendments to the criteria made by WorkSafe. WorkSafe reserves the right to audit providers to ensure compliance with all criteria and standards.

    Application for Registration - Disability Providers (PDF : 186KB)

    Guidelines to complete Application for Registration (PDF : 186KB)

    Care Online Access (PDF : 70KB)

    Please only use the above suggested forms for this provider.

  • Chiropractic
    Health practitioner regulation national law registered providers

    The mandatory requirements for registered practitioners are governed by the Australian Health Practitioners Regulation Agency (AHPRA) under the National Registration and Accreditation Scheme. Providers must at all times maintain board registration in order to be a WorkSafe registered provider.

    Chiropractic

    Chiropractors must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form and include their Chiropractic Board of Australia registration number in the space provided
    • maintain at all times a minimum of $10 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes. For chiropractors who are registered with Medicare, their Medicare number(s) will be used as the provider number.

    Register as a service provider (PDF : 121 KB)

  • Dental
    Health practitioner regulation national law registered providers

    The mandatory requirements for registered practitioners are governed by the Australian Health Practitioners Regulation Agency (AHPRA) under the National Registration and Accreditation Scheme. Providers must at all times maintain board registration in order to be a WorkSafe registered provider.

    Dental

    Dentists must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form and include their Dental Board of Australia registration number in the space provided
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    The dentist's Medicare number(s) will be used by WorkSafe for invoicing purposes.

    Register as a service provider (PDF : 121 KB)

  • Dietician
    Allied health non board registered providers

    For non-board registered allied health providers, the qualifications of the service provider, business registration and insurance coverage must be acceptable to WorkSafe.

    To support your application you may be required to provide evidence such as relevant tertiary qualifications, professional experience or membership of a professional association (or evidence of eligibility for membership). WorkSafe will contact you if additional information or clarification is required before processing the application.

    Dietician

    Dieticians must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • provide proof that they are an Accredited Practicing Dietician if they are not registered with Medicare
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes. For dieticians who are registered with Medicare, their Medicare number(s) will be used as the provider number.

    Register as a service provider (PDF : 121 KB)

  • Exercise physiology
    Allied health non board registered providers

    For non-board registered allied health providers, the qualifications of the service provider, business registration and insurance coverage must be acceptable to WorkSafe.

    To support your application you may be required to provide evidence such as relevant tertiary qualifications, professional experience or membership of a professional association (or evidence of eligibility for membership). WorkSafe will contact you if additional information or clarification is required before processing the application.

    Exercise physiology

    Exercise physiologists must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • provide written confirmation from Exercise and Sports Science Australia that they have been approved as a member with accreditation in exercise physiology if they are not registered with Medicare
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes. For exercise physiologists who are registered with Medicare, their Medicare number(s) will be used as the provider number.

    Register as a service provider (PDF : 121 KB)

  • Hearing services
    Allied health non board registered providers

    For non-board registered allied health providers, the qualifications of the service provider, business registration and insurance coverage must be acceptable to WorkSafe.

    To support your application you may be required to provide evidence such as relevant tertiary qualifications, professional experience or membership of a professional association (or evidence of eligibility for membership). WorkSafe will contact you if additional information or clarification is required before processing the application.

    Hearing services

    The following criteria will be used in the process for selection of providers for registration by WorkSafe to supply and fit WorkSafe approved hearing devices.

    Requirements – qualifications and experience

    Applicants must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • provide a copy of qualifications as follows:
      • Audiologists: The Master of Clinical Audiology (MCAud)
      • Audiometrists: Certificate IV in Audiometry (end 2008); Diploma of Hearing Device Prescription and Evaluation AND Certificate IV in Audiometric Assessment (post 2008).
    • provide proof of membership or eligibility for membership of the:
      • Audiological Society of Australia (ASA), and/or
      • Australian College of Audiology (ACAud) with Certificate of Competency in Diagnostic Assessment and Hearing Aid Dispensing desirable), and/or
      • Hearing Aid Audiometrist Society of Australia (HAASA).
    Requirements – quality of service

    Applicants must provide documented current proof that facilities and equipment meet the required standards and that equipment is fully maintained and calibrated:

    • Ambient background certificates compliant with the AS ISO 8253:2009 – Acoustics – Audiometric test methods standards (as amended or replaced from time) or AS/NZS 2169.4:2005 Maximum Acceptable Noise Levels for each nominated practice location. Please provide as an attachment to your application information identifying which certificate corresponds to each practice location
    • Equipment Calibration certificates compliant with the ASIEC 60645.1:2002 Electroacoustics – Audiological equipment (as amended or replaced from time) and obtained every 12 months for equipment used. Please provide as an attachment to your application information identifying which equipment is used at each practice location and the corresponding calibration certificates.

    By signing the Provider Acknowledgement on the WorkSafe Application for Registration to Provide Services to Workers form, the applicant agrees to provide quality services including:

    • commitment to high ethical standards in clinical practice, demonstrating a knowledge and commitment to the Code of Practice and professional service standards issued by the ASA, ACAud or HAASA
    • agreement to participate in continuing education relating to the assessment of hearing loss and the fitting of hearing aids and hearing devices approved under Victorian workers compensation legislation
    • agreement to participate in service review processes in relation to all aspects of the conduct of hearing devices and assessment of hearing loss
    • agreement to participate in WorkSafe complaints investigation process
    • a demonstrated commitment to provide high quality services to injured workers.
    Requirements – business practice

    The applicant must:

    • provide written confirmation that they have no arrangement with any referring person or entity whereby the referring person or entity gains any financial benefit from a referral to the applicant of a worker, as well as a declaration of any other conflict of interest
    • provide details of directors (those with ultimate financial responsibility for the organisation) and subsidiary companies
    • maintain at all times a minimum of $5 million public liability insurance coverage.

    Once approved, a WorkSafe provider number will be issued for invoicing purposes.

    Register as a service provider (PDF : 121 KB)

  • Household help (gardening and/or domestic cleaning)

    All applicants must complete the WorkSafe Application for Registration to Provide Services to Workers form and provide all requested documentation including copies of qualifications and membership (or evidence of eligibility for membership) where required. WorkSafe will contact providers if additional information or clarification is required before processing the application.

    Household help (gardening and/or domestic cleaning)

    Application for registration to provide household help services may be made by individuals or organisations.

    Household help providers must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • sign the Provider Consent and Declaration on the WorkSafe Application for Registration to Provide Services to Workers form to provide acknowledgement that they have appropriate experience to satisfy industry requirements
    • provide written confirmation of a minimum of $5 million public liability insurance coverage with the initial application
    • maintain at all times a minimum of $5 million public liability insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes.

    Register as a service provider (PDF : 121 KB)

  • Interpreting services

    All applicants must complete the WorkSafe Application for Registration to Provide Services to Workers form and provide all requested documentation including copies of qualifications and membership (or evidence of eligibility for membership) where required. WorkSafe will contact providers if additional information or clarification is required before processing the application.

    Professional interpreting services

    Application for registration to provide interpreting services may be made by individuals or organisations.

    Professional interpreting service providers must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • provide written confirmation that they have:
      • National Accreditation Authority for Translators and Interpreters (NAATI) Professional level accreditation (formerly referred to as Level 3), or
      • NAATI Paraprofessional level accreditation (formerly Level 2) for languages where Professional level accreditation is not available for assessment, or
      • been assessed as suitable to provide interpreter services based on education and experience when NAATI accreditation at any level is not available.
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes.

    Register as a service provider (PDF : 121 KB)

  • Loss and grief counselling
    Allied health non board registered providers

    For non-board registered allied health providers, the qualifications of the service provider, business registration and insurance coverage must be acceptable to WorkSafe.

    To support your application you may be required to provide evidence such as relevant tertiary qualifications, professional experience or membership of a professional association (or evidence of eligibility for membership). WorkSafe will contact you if additional information or clarification is required before processing the application.

    Loss and grief counselling

    Loss and grief counsellors must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • provide written confirmation that they are an accredited counsellor with the National Association of Loss and Grief (Victoria)
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes.

    Register as a service provider (PDF : 121 KB)

  • Medical
    Health practitioner regulation national law registered providers

    The mandatory requirements for registered practitioners are governed by the Australian Health Practitioners Regulation Agency (AHPRA) under the National Registration and Accreditation Scheme. Providers must at all times maintain board registration in order to be a WorkSafe registered provider.

    Medical

    WorkSafe has adopted the Medicare Australia provider numbers and registration details for medical practitioners.

    Medical practitioners must maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    The medical practitioner's Medicare number(s) will be used by WorkSafe for invoicing purposes.

    Register as a service provider (PDF : 121 KB)

  • Monitoring services (on call)

    The following criteria will be used in the process for selection of providers for registration by WorkSafe to provide on-call monitoring services.

    Requirements – qualifications and experience

    Applicants must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • provide signed documented current proof that on-call monitoring services will be provided in accordance with the Australian Standard for Personal Response Systems (AS-4607 – 1999) (the Australian Standard) and maintain accreditation against this standard
    • provide written confirmation of a minimum of $5 million professional indemnity insurance coverage and a minimum of $5 million public liability insurance coverage with the initial application
    • maintain at all times a minimum of $5 million professional indemnity insurance coverage and a minimum of $5 million public liability insurance coverage.

    Registration can be maintained by the provider continuing to meet the registration criteria and any amendments to the criteria made by WorkSafe. WorkSafe reserves the right to audit providers to ensure compliance with all criteria and standards.

    Register as a service provider (PDF : 121 KB)

  • Naturopathy
    Allied health non board registered providers

    For non-board registered allied health providers, the qualifications of the service provider, business registration and insurance coverage must be acceptable to WorkSafe.

    To support your application you may be required to provide evidence such as relevant tertiary qualifications, professional experience or membership of a professional association (or evidence of eligibility for membership). WorkSafe will contact you if additional information or clarification is required before processing the application.

    Naturopathy

    Naturopaths must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • provide written confirmation that:
      • they are a full member of the:
        • Australian Natural Therapists Association Ltd (Naturopath)
        • Australian Natural Practitioners Association Inc, OR
        • Complementary Medicine Association
        OR
      • their qualifications entitle them to full membership of the:
        • Australian Natural Therapists Association Ltd (Naturopath); or
        • Complementary Medicine Association
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes.

    Register as a service provider (PDF : 121 KB)

  • Nursing
    Health practitioner regulation national law registered providers

    The mandatory requirements for registered practitioners are governed by the Australian Health Practitioners Regulation Agency (AHPRA) under the National Registration and Accreditation Scheme. Providers must at all times maintain board registration in order to be a WorkSafe registered provider.

    Nursing

    Application for registration to provide nursing services may be made by individuals or organisations.

    Individual nurses must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form and include their Nursing Board of Australia registration number in the space provided
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    Organisations must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form and include the Nursing Board of Australia registration number of nurses who will be providing nursing services to workers
    • maintain at all times a minimum of $1million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes.

    Register as a service provider (PDF : 121 KB)

  • Occupational therapy
    Health practitioner regulation national law registered providers

    The mandatory requirements for registered practitioners are governed by the Australian Health Practitioners Regulation Agency (AHPRA) under the National Registration and Accreditation Scheme. Providers must at all times maintain board registration in order to be a WorkSafe registered provider.

    Occupational therapy

    Occupational therapists must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form and include their Occupational Therapy Board of Australia registration number in the space provided
    • maintain at all times a minimum of $1million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes. For occupational therapists who are registered with Medicare, their Medicare number(s) will be used as the provider number.

    Register as a service provider (PDF : 121 KB)

  • Optometry
    Health practitioner regulation national law registered providers

    The mandatory requirements for registered practitioners are governed by the Australian Health Practitioners Regulation Agency (AHPRA) under the National Registration and Accreditation Scheme. Providers must at all times maintain board registration in order to be a WorkSafe registered provider.

    Optometry

    Optometrists must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form and include their Optometry Board of Australia registration number in the space provided
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes. For optometrists who are registered with Medicare, their Medicare number(s) will be used as the provider number.

    Register as a service provider (PDF : 121 KB)

  • Osteopathy
    Health practitioner regulation national law registered providers

    The mandatory requirements for registered practitioners are governed by the Australian Health Practitioners Regulation Agency (AHPRA) under the National Registration and Accreditation Scheme. Providers must at all times maintain board registration in order to be a WorkSafe registered provider.

    Osteopathy

    Osteopaths must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form and include their Osteopathy Board of Australia registration number in the space provided
    • maintain at all times a minimum of $20 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes. For osteopaths who are registered with Medicare, their Medicare number(s) will be used as the provider number.

    Register as a service provider (PDF : 121 KB)

  • Physiotherapy
    Health practitioner regulation national law registered providers

    The mandatory requirements for registered practitioners are governed by the Australian Health Practitioners Regulation Agency (AHPRA) under the National Registration and Accreditation Scheme. Providers must at all times maintain board registration in order to be a WorkSafe registered provider.

    Physiotherapy

    Physiotherapists must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form and include their Physiotherapy Board of Australia registration number in the space provided
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes. For physiotherapists who are registered with Medicare, their Medicare number(s) will be used as the provider number.

    Register as a service provider (PDF : 121 KB)

  • Podiatry
    Health practitioner regulation national law registered providers

    The mandatory requirements for registered practitioners are governed by the Australian Health Practitioners Regulation Agency (AHPRA) under the National Registration and Accreditation Scheme. Providers must at all times maintain board registration in order to be a WorkSafe registered provider.

    Podiatry

    Podiatrists must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form and include their Podiatry Board of Australia registration number in the space provided
    • maintain at all times a minimum of $5 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes. For podiatrists who are registered with Medicare, their Medicare number(s) will be used as the provider number.

    Register as a service provider (PDF : 121 KB)

  • Prostheses and orthoses
    Allied health non board registered providers

    For non-board registered allied health providers, the qualifications of the service provider, business registration and insurance coverage must be acceptable to WorkSafe.

    To support your application you may be required to provide evidence such as relevant tertiary qualifications, professional experience or membership of a professional association (or evidence of eligibility for membership). WorkSafe will contact you if additional information or clarification is required before processing the application.

    Prostheses and orthoses

    Prosthetists and orthotists must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • provide a copy of:
      • written confirmation of their eligibility to be a member of the Australian Orthotic Prosthetic Association Inc. (CPO-AOPA only), or
      • their tertiary qualifications of Bachelor of Prosthetics and Orthotics
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes.

    Register as a service provider (PDF : 121 KB)

  • Psychology
    Health practitioner regulation national law registered providers

    The mandatory requirements for registered practitioners are governed by the Australian Health Practitioners Regulation Agency (AHPRA) under the National Registration and Accreditation Scheme. Providers must at all times maintain board registration in order to be a WorkSafe registered provider.

    Psychology

    Psychologists must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form and include their Psychology Board of Australia registration number in the space provided
    • maintain at all times a minimum of $2 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes. For psychologists who are registered with Medicare, their Medicare number(s) will be used as the provider number.

    Register as a service provider (PDF : 121 KB)

  • Remedial exercise (gym and swimming programs)

    All applicants must complete the WorkSafe Application for Registration to Provide Services to Workers form and provide all requested documentation including copies of qualifications and membership (or evidence of eligibility for membership) where required. WorkSafe will contact providers if additional information or clarification is required before processing the application.

    Remedial exercise (gym and swimming programs)

    Remedial exercise service providers must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • sign the Provider Consent and Declaration on the WorkSafe Application for Registration to Provide Services to Workers form to provide acknowledgement that they have a duly qualified person as determined by WorkSafe to supervise programs as follows:
      • Commercial gymnasium/pools
        • TAFE Certificate III in Fitness or equivalent, or
        • Exercise-related tertiary qualification or equivalent, for example:
          • Bachelor of Human Movement
          • Bachelor of Exercise Science
          • Bachelor of Sport Science.
      • Allied health practice or hospital based gymnasium and/or pool
        • TAFE Certificate III in Fitness or equivalent, or
        • Suitable training and experience in exercise prescription and progression, e.g. exercise physiologist, physiotherapist, chiropractor or osteopath or an allied health assistant or a student on placement under the supervision of a suitably trained and experienced allied health professional.
    • provide written confirmation of a minimum of $5 million public liability insurance coverage with the initial application
    • maintain at all times a minimum of $5 million public liability insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes.

    Register as a service provider (PDF : 121 KB)

  • Remedial massage
    Allied health non board registered providers

    For non-board registered allied health providers, the qualifications of the service provider, business registration and insurance coverage must be acceptable to WorkSafe.

    To support your application you may be required to provide evidence such as relevant tertiary qualifications, professional experience or membership of a professional association (or evidence of eligibility for membership). WorkSafe will contact you if additional information or clarification is required before processing the application.

    Remedial massage

    Remedial massage providers must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • provide written confirmation:
      • that they are a member of the:
        • Massage and Myotherapy Australia. 
        • Association of Massage Therapists (NSW) Ltd
        • Australian Natural Therapists Association Ltd (ANTA)
        • Australian Traditional Medicine Society Ltd, or
        • Institute of Registered Myotherapists (IRMA)
        Or
      • that their qualifications entitle them to full membership of the Australian Natural Therapists Association Ltd (ANTA)
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes.

    Register as a service provider (PDF : 121 KB)

  • Shared supported accommodation
    What WorkSafe will do

    WorkSafe will review your application and notify you of the outcome in writing. If a discrepancy arises with your submission a WorkSafe representative will contact you directly.

    If approval is given, a letter will be sent advising of when services may commence, along with advice of a provider number for invoicing purposes.

    Note: Services will not be paid for until approval has been granted via this registration process.

    What you need to do
    • Complete the Provider Registration, Provider Registration Requirementsand the SSA Residence Registration forms
    • Provide documented current proof of:
      • a minimum of 2 years experience in attendant care
      • alignment with State or Commonwealth Government standards for disability services through:
        • membership with State or Commonwealth Government department or agency applicable for the jurisdiction, for the provision of like services; or
        • accreditation / certification against WorkSafe recognised quality assurance systems, including:
          • Attendant Care Industry Standard (ACIS)
          • Quality Improvement Council (QIC) Health & Community Services Standards
          • EQuIP
          • ISO 9001:2008
          • any other quality assurance system that the WorkSafe advises that they recognise
      • Provide written confirmation of:
        • their commitment to operating within a structured program. Information such as organisational philosophy of the provider, previous performance, links with employers, government agencies, hospitals, health practitioners, and references will be considered
        • resources to provide quality service delivery at all locations in which they intend to operate. This includes access and exit procedures and reliable contact and back-up to cater for individual attendant care needs
        • an adequate supervisory structure exists for service provision, case review and staff guidance and regular and relevant staff training
        • regular training of staff in relation to fire safety and evacuation procedures relevant to the care setting.
      • Ensure staff meet the minimum requirements to provide care which are demonstrated competency in areas relevant to the needs of clients/workers including:
        • CPR
        • anaphylaxis
        • first aid
        • manual lifting
        • food safety
        • infection control
      • Ensure staff complete a client/worker specific training program where required by the WorkSafe as a result of a client/worker's specialised support needs
      • Minimum of $5 million professional indemnity insurance coverage and a minimum of $5 million public liability insurance coverage with the initial application.
    Shared supported accommodation residences
    • Residences must meet the following requirements:
      • Certificate of Occupancy or Essential Safety Measures Determination, (whichever is most current)specifying a minimum of Class 3 building as per the National Construction Code (NCC)
      • Annual Essential Safety Measures Report or Fire Safety Compliance Certificate.
    • WorkSafe injured workers will have access to:
      • a separate bedroom
      • a 'home-like' environment with furnishings, equipment and services appropriate to the individual's care and support needs
      • varied meal choices with high nutritional value
      • appropriate staffing to meet personal care needs of the individual
      • supervision and nursing care relevant to the needs of the individual
      • accommodation that is clean, hygienic and kept in good repair.

    Registration can be maintained by the provider continuing to meet this registration criteria, the Provider Registration Requirements and any amendments to the criteria or requirements made by the WorkSafe. The WorkSafe reserve the right to audit providers to ensure compliance with all criteria and standards.

    A provider number will be issued for invoicing purposes.

    Application for Registration - Disability Providers (PDF : 121 KB)

    Guidelines to complete Application for Registration (PDF : 186 KB)

    Shared support accomadation - residence form (PDF : 151 KB)

  • Social work
    Allied health non board registered providers

    For non-board registered allied health providers, the qualifications of the service provider, business registration and insurance coverage must be acceptable to WorkSafe.

    To support your application you may be required to provide evidence such as relevant tertiary qualifications, professional experience or membership of a professional association (or evidence of eligibility for membership). WorkSafe will contact you if additional information or clarification is required before processing the application.

    Social work

    Social workers must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • if they are not registered with Medicare, provide a copy of:
      • written confirmation of their eligibility to be a member of the Australian Association of Social Workers, or
      • their tertiary qualifications of Bachelor of Social Work or Master of Social Work (Qualifying).
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes. For social workers who are registered with Medicare, their Medicare number(s) will be used as the provider number.

    Register as a service provider (PDF : 121 KB)

  • Speech pathology.
    Allied health non board registered providers

    For non-board registered allied health providers, the qualifications of the service provider, business registration and insurance coverage must be acceptable to WorkSafe.

    To support your application you may be required to provide evidence such as relevant tertiary qualifications, professional experience or membership of a professional association (or evidence of eligibility for membership). WorkSafe will contact you if additional information or clarification is required before processing the application.

    Speech pathology

    Speech pathologists must:

    • complete the WorkSafe Application for Registration to Provide Services to Workers form
    • if they are not registered with Medicare, provide a copy of:
      • written confirmation of their eligibility to be a member of Speech Pathology Australia, or
      • their tertiary qualifications: Bachelor of Speech Pathology, Bachelor of Applied Science (Speech Pathology), Bachelor of Health Sciences (Speech Pathology) or Master of Speech Pathology.
    • maintain at all times a minimum of $1 million professional indemnity insurance coverage.

    A WorkSafe provider number will be issued for invoicing purposes. For speech pathologists who are registered with Medicare, their Medicare number(s) will be used as the provider number.

    Register as a service provider (PDF : 121 KB)

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