Information statements: Freedom of Information Act Part II

The Freedom of Information Act 1982 gives any person the right, subject to certain exemptions, to access documents about WorkSafe activities.

For requests under the FOI Act, applicants may use the online form provided at www.foi.vic.gov.au

The FOI Commissioner's website contains information and reports on the operations of the FOI Act.

There is a cost for a Freedom of Information Request. View costs and application fees.

The FOI Act is just one of the processes available to the public to access WorkSafe documents or information. Most communications or exchange of information with third parties occurs administratively in the normal course of our business and with injured workers directly or through our authorised agents administratively, or under the WIRC Act.

Information Statements – FOI Act, Part II

WorkSafe is the regulator of workplace occupational health and safety system and the rehabilitation and compensation system in Victoria.

WorkSafe publishes a large volume of information online, print publishing and provides information services in person and/or by phone, through its Advisory Services, Annual Report, WorkSafe website, library at 222 Exhibition Street, and any of its or its agents offices across Victoria.

Organisation and functions

Information about WorkSafe, its structure, functions, legislation administered, WorkSafe scheme and about requests for access to information made under the FOI Act or the Accident Compensation Act 1985 can be found in the Annual Report.

Material or publications, including policies, manuals, guidelines, codes of practice, brochures and other material is available throughout the website at the relevant section (e.g. injury claims management related guidelines and information under Injury & Claims) or the publications section by key words on specific topic or document. Legislation administered by WorkSafe is available on this website.

Categories of documents

Records are managed using TRIM and are organised by subject and type (form, policy, guidance, etc.), and filed by business area and subject matter.

Injury claims are filed by name and managed by authorised Agents in accordance with WorkSafe's record management policy and authorities and standards issued by the Public Records Office of Victoria under the Public Records Act 1973.

WorkSafe Business Units are shown on the organisational structure/chart. Details of the authorised Agents are available on this website. Some categories of records/files include:

  • Actuarial
  • Annual reports
  • Complaints
  • Compliance
  • Compliance Codes
  • Contracts
  • Correspondence including ministerial
  • Dangerous Goods
  • Dispute Management
  • Enforcement Group
  • Financial
  • Freedom of Information requests
  • Health & Disability Services including Clinical and Independent Medical Examiner services
  • Health and Safety
  • Human Resources (employee records)
  • Information Technology Shared Services
  • Injury claims (managed by authorised agents)
  • Insurance including Self Insurance and Premium
  • Investigations
  • Legislation and policy
  • Legal and litigation
  • Licensing applications, renewals
  • Policies, procedures, manuals including the Online Claims Manual
  • Programs or events
  • Prosecution
  • Return to Work
  • Risk
  • Service Requests
  • Scheme Performance including data and statistics
  • Strategic and operational planning
  • Workplace visit entry reports, improvement and prohibition notices.

Publications, including rules policies, procedures or reports

WorkSafe publishes a wide range of information on this website. If an individual cannot locate a publication they may contact Advisory Services.

A range of publications, journals and reports, are held in the WorkSafe Library at 222 Exhibition Street, Melbourne. Phone 03 9641 1548 or 1800 671 004.

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