Online claims initiative information for workers

Allows workers and their employer to submit a claim for compensation via myWorkSafe.

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Online claims

Your employer is participating in the Online claims initiative, test and learn phase. The new online claims feature allows workers and their employer to submit a claim for compensation via myWorkSafe, WorkSafe's self-service tool.

Completing and submitting claims online aims to reduce time and stress, ensuring more time and effort can be placed on your recovery and return to work journey.

To get started with your claim online, you'll need to complete the following steps:

Help with your online claim

To support you throughout the online claims process we’ve developed a series of step-by-step guides to help you with myWorkSafe.

For questions relating to your entitlements and the claims process, please contact Allianz on 1300 130 664 Monday to Friday, 8:00am to 5:00pm. 

For myWorkSafe registration or account access queries, contact WorkSafe advisory.

WorkSafe Advisory Service

WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.

1800 136 089 More contact options