Provisional Payments Pilot

If you have a work-related mental health injury it’s important to get treatment early.

Date last updated

Thursday 20 Aug 2020

Industries and topics
  • Emergency services
  • Claims

The Pilot

From 17 June 2019, the Pilot will pay for reasonable medical and like expenses incurred by emergency workers, including employees and volunteers, while their compensation claim is being determined. The Pilot will also pay for a worker's reasonable medical and like expenses for an extended period (up to a total 13 continuous weeks) if their claim is rejected.

The Provisional Payments Pilot is being administered by the Department of Justice and Community Safety Victoria.

Your employer or volunteer agency can be contacted for more information.

  • you are an emergency worker experiencing a mental health injury
    • you are receiving or considering psychological or medical treatment

      For more information about the Provisional Payments Pilot visit vic.gov.au/provisional-payments or contact your employer or volunteer agency, employees union or association.

      For further mental health support you can contact

      Your Employee Assistance Program (EAP)

      Beyond Blue - 1300 224 636

      Phoenix Australia - (03) 90350 5599

      Head to Health