Occupational rehabilitation provider performance benchmarks

WorkSafe's performance benchmarks for occupational rehabilitation (OR) providers.
Last updated

Jul 2021

Reading level


File type and size

PDF, 661.65 kB

Document length

20 pages

What it contains

WorkSafe has performance benchmarks to ensure OR providers deliver high quality services to injured workers. This document outlines how WorkSafe monitors an OR's performance. It explains:

  • how WorkSafe conducts performance review meetings
  • benchmarks to assess performance
  • what happens when an OR fails to meet a benchmark
  • varying benchmarks
  • a return to work (RTW) scorecard measurement
  • back to work rates