What it contains

Work-related stress is recognised globally as a major challenge for workplaces. This guide outlines the occupational health and safety responsibilities of workplaces to manage stress. It explains:

• how to develop and introduce a risk management approach for work-related stress
• ways organisational and work demands can contribute to work-related stress
• when to consult, report and resolve work-related stress issues
• how to provide employees with a level of control to manage work demands
• how supervisors and colleagues can support workers
• how to clarify and reduce conflict about roles
• how to manage working relationships
• how to manage change
• the importance of creating and maintaining civility
• how early intervention can reduce stress