What it contains
Work-related stress is recognised globally as a major challenge for workplaces. This guide outlines the occupational health and safety responsibilities of workplaces to manage stress. It explains:
- how to develop and introduce a risk management approach for work-related stress
- ways organisational and work demands can contribute to work-related stress
- when to consult, report and resolve work-related stress issues
- how to provide employees with a level of control to manage work demands
- how supervisors and colleagues can support workers
- how to clarify and reduce conflict about roles
- how to manage working relationships
- how to manage change
- the importance of creating and maintaining civility
- how early intervention can reduce stress