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Aggression or violence guide for employers

Aggression or violence means incidents in which a person is abused, threatened or assaulted in circumstances relating to their work.

 

What is aggression or violence?  

Guidance on aggression or violence in the working environment. This includes examples, who is most at risk and how it affects people.

Preventing and managing aggression or violence – step 1: identify hazards  

Guidance for employers on identifying aggression or violence in the working environment.

Preventing and managing aggression or violence – step 2: assess risks  

Guidance for employers on how to assess the risks associated with aggression or violence.

Preventing and managing aggression or violence – step 3: control risks  

Guidance for employers on how to control the risks associated with aggression or violence.

Preventing and managing aggression or violence – step 4: review risk controls  

Guidance for employers on when to review and revise aggression or violence risk controls.

Managing reports of aggression or violence  

Guidance on how employers should respond to reports of harmful behaviour such as aggression or violence.

Preventing and managing aggression or violence – case studies  

Examples of how an employer can manage the risk of aggression or violence.

Aggression or violence guide for employers (PDF version)  

Employer handbook on how to identify, manage and respond to risks of aggression or violence in the working environment.

Compliance code: Psychological health  

Employers, managers, supervisors, health and safety representatives and employees should use this Code to help them comply with their psychological health duties under OHS legislation.

Prevention plans for psychosocial hazards  

Use this template to create a psychosocial hazard prevention plan for your workplace.

Psychological health key terms  

Inclusive language definitions of key terms connected to psychological health, psychosocial hazards and occupational health and safety.

2 people talking in a relaxed work setting.

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