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The State election will be held on Saturday 28 November 2026. During the caretaker period (starting 6 pm on Tuesday 3 November 2026) content will only be added to this website in line with the caretaker conventions.
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Claims information for workers

Information for workers about how to lodge a claim and steps in the claims process.

Introducing WorkSafe - A guide for injured workers  

Your entitlements, options and responsibilities, and your employer's obligations to help you get back to work.

Code of claimants’ rights  

Learn more about the Code of Claimants’ Rights which will commence on 1 February 2027.

What to do when you’ve been injured at work  

Find out what support and compensation are available and how to start the claims process.

Manage your WorkCover claim using the VicClaim app  

A step-by-step guide to help you download and use the VicClaim app to manage information about your WorkCover claim.

Certificate of capacity  

Information about what a certificate of capacity is, why you need it and how to get one.

Worker's injury claim form  

This form is for injured workers to submit a work-related injury claim.

WorkSafe Advisory

WorkSafe Advisory is available between 8:00 am and 5:30 pm, Monday to Friday.

1800 136 089 More contact options

Translating and interpreting service

Call 131 450 to translate this information or to speak to WorkSafe in your language.
For more information about this free service, visit Translating and Interpreting Service (TIS National).

For people with hearing or speech loss

An effective way for you to contact us is using the National Relay Service.

Logo for TIS National   Logo for National Relay Service