The Minister for WorkSafe and the TAC has made the Code of Claimants’ Rights under the Workplace Injury Rehabilitation and Compensation Act 2013. It will commence on 1 February 2027. The Code helps claimants understand their rights, who has obligations and how to raise a concern or make a complaint.
We’ve increased support for families of those who have lost their lives at work. Understand the grief and support services available to you, and what to do in the first week when a family member dies at work.
Assists injured workers who are no longer entitled to compensation benefits.
Return to work
Getting back to work is a key part to getting back to life. Keep talking. Keep planning. Keep at it.
Claims manual for WorkSafe agents
The claims manual is used by WorkSafe staff and WorkSafe agents who manage WorkCover claims. It includes information about the WorkCover scheme, claims management, weekly payments, medical and like services, return to work and recovery, specialised payments and dispute resolution.