Managing COVID-19 risks: Temperature screening
Information about using temperature screening in workplaces to reduce the risk of exposure to COVID-19.
This information is no longer current. There maybe a more recent version available.
Restrictions apply across Victoria
Depending on your industry your workplace may:
- be subject to restricted operations or industry specific obligations
- be subject to COVID-19 vaccination requirements
It is mandatory for every Victorian business with on-site operations to have a COVIDSafe Plan. COVIDSafe plans should be reviewed and updated regularly.
COVID-19 restrictions in Victoria may be updated at any time. You must stay up to date with changes for your industry.
How are my occupational health and safety (OHS) obligations impacted by the restrictions?
There is no change to your obligations under the Occupational Health and Safety Act 2004 (OHS Act) and Occupational Health and Safety Regulations 2017 (OHS Regulations) as a result of the Pandemic Orders issued by the Victorian Minister for Health.
Preparation of a COVIDSafe Plan forms part of the development of a safe system of work. However, having a COVIDSafe Plan and complying with the Victorian Pandemic Orders does not necessarily mean you have complied with all of your duties under the OHS Act and OHS Regulations.
You must follow any Pandemic Orders that apply to how your business must operate, and ensure that you are meeting your obligations under the OHS Act. Employees must also comply with their duties under the OHS Act.
COVID-19 can cause mild to severe respiratory illness. The symptoms of COVID-19 to watch out for are: fever, chills or sweats, cough, sore throat, shortness of breath, runny nose and loss or change in sense of smell or taste. Some people may also experience headache, muscle soreness, stuffy nose, nausea, vomiting and diarrhoea.
Preventing the introduction of COVID-19 in the workplace
Control measures that can reduce the risk of exposure to COVID-19 in a workplace include:
- allowing employees to work from home where it is reasonably practicable
- ensuring employees not attend a workplace if unwell
- maintaining adequate ventilation using natural or mechanical ventilation, or a combination of the two
- maintaining a physical distance of at least 1.5 metres from other persons where possible
- maintaining regular cleaning and disinfection of the workplace
- wearing a face mask when required, unless a lawful exception applies
- practicing good hygiene, including regularly washing hands or using hand sanitiser and coughing or sneezing into a tissue or your elbow
- having a COVIDsafe plan which is regularly reviewed and updated
- ensuring employees are up to date with their COVID-19 vaccinations, unless exceptions apply
Face masks in workplaces
Pandemic Orders made by the Victorian Minister for Health about face masks are in place across Victoria. For more information see the guidance Managing COVID-19 risks: Face masks in workplaces.
COVID-19 vaccinations in workplaces
COVID-19 vaccination is one control measure that can reduce the risk of COVID-19 in workplaces. This should be part of a suite of controls used to reduce the risk of COVID-19 in workplaces.
Employers should implement an employee screening process to minimise the introduction of COVID-19 into the workplace. Employers should ask employees before they enter the workplace if they are currently subject to any Pandemic Order requirements (such as needing to isolate or quarantine), and instruct employees who have been in contact with confirmed or probable cases of COVID-19 to follow Department of Health (DH) procedures.
Another measure to reduce the risk of a person introducing COVID-19 into a workplace is to take the temperature of any employee, customer or visitor before they enter a workplace.
Note: Pandemic Orders issued by the Victorian Minister for Health may require employers in some industries to test the temperature of workers before entry into the workplace. These Pandemic Orders must be complied with and may be updated at any time. You must stay up to date with any changes.
Widespread temperature screening on entry to a workplace that is not a 'high-risk' workplace or a sensitive setting is not routinely recommended. It is an additional measure employers or persons in management or control of a workplace may choose to implement in areas where there is a high level of community transmission, as a visual reminder to be vigilant for symptoms and to exclude those with a documented fever from a workplace.
Temperature screening may identify people who have an elevated temperature, which is one of the symptoms of COVID-19. However, temperature testing should not be used as a substitute for the most effective control measures outlined above.
Any workplaces that implement temperature screening should be aware of its limitations and risks such as not being a reliable method for detecting COVID-19, potential to cause congregation at entry points, and being subject to user and product variability and error.
Temperature screening will not identify a person who has COVID-19 who is asymptomatic (not showing any symptoms), does not have an elevated temperature as one of their symptoms, or is on medication that reduces their temperature.
A person may also have an elevated temperature for other reasons, including a medical condition not related to COVID-19. Temperature screening may be considered as an additional control in workplaces in areas where there is a high level of community transmission:
- where it is difficult to achieve physical distancing
- where large numbers of employees work
- where employees live together, such as in fly-in fly-out (FIFO) operations or in agricultural work
- where employees need to travel together in close proximity
- where a high number of external visitors are required to enter the workplace (for example, salespeople or delivery drivers)
- where there are people who may be more vulnerable to the effects of COVID-19, such as older workers and/or those with chronic medical conditions
- where businesses are public facing (such as retail stores)
- which are high-traffic public places (such as railway stations)
- in prisons and detention centres
To determine if temperature testing is a reasonably practicable control measure, a risk assessment should be undertaken. The assessment should consider the factors outlined above, including the most effective control measures.
Employers also have a duty to consult with employees, independent contractors, and any health and safety representatives (HSRs), so far as reasonably practicable, on matters related to health or safety that directly affect, or are likely to directly affect them. This includes consultation about how to control risks associated with COVID-19. The consultation should be conducted in accordance with any agreed consultation procedures.
If temperature testing is being carried out, a non-touch method should be used wherever possible. For example a battery-powered digital non-contact infrared thermometer for testing individuals or an infrared body temperature scanner, which can scan individuals or large groups of people at the same time. Only temperature testing devices included in the Australian Register of Therapeutic Goods should be used. Industrial thermometers are unsafe for use on people and should not be used.
If temperature testing is used:
- thermometers should be calibrated, maintained and cleaned as per manufacturer's specifications
- the person conducting the testing must be trained in the correct use and cleaning and disinfection of the thermometer and the use of personal protective equipment (PPE) when using the thermometer
- people conducting temperature screening should wear a mask
- if a non-touch testing method is not being used, hand hygiene (either hand washing or use of an alcohol-based hand rub) must be performed before and after touching each person. Gloves should only be used if contact with non-intact skin, mucous membranes or blood or body fluids is anticipated. Hand hygiene must be performed before and after glove use.
- the person interpreting the data must be trained in what the recorded temperature means and what action(s) are appropriate
- workplaces should have a process in place to confirm the validity of the first result by a second test if the first result shows the person has an initial elevated temperature (37.5C or higher), eg. by repeating the test 5-15 minutes later
- where practicable, workplaces should have a designated area for people who have an initial elevated temperature (37.5C or higher) to wait and have the reading repeated. This will allow a person to acclimatise if the initial elevated temperature was influenced by external factors such as weather conditions, heaters or increased body movement. This area should be designed to ensure physical distancing and good hygiene practices are in place
- there should be a clear guideline or protocol in place to manage those in whom a fever is detected (ie. the temperature is still 37.5C or higher on the repeat reading)
- if a person is confirmed to have a temperature of 37.5C or higher, they should be advised (no more than 30 minutes after the initial test) to return home immediately and get tested for COVID-19
In the event of a suspected or confirmed COVID-19 case at the workplace, Pandemic Orders issued by the Victorian Minister for Health may also require employers to take specific response actions.
WorkSafe Advisory Service
WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.