Armed hold-ups and cash handling: Transferring cash safely

How small businesses can prevent being targeted for robberies when banking money.

Date last updated

Thursday 12 Dec 2019

Industries and topics
  • Hospitality
  • Retail
  • Small business

On this page

  • How to reduce the risk of being targeted for a robbery when transferring cash
  • What to do if you are the target of a robbery

How to reduce the risk of being targeted for a robbery when transferring cash

  • When large amounts of cash are involved, use a security transport company
  • Count cash out of sight of customers
  • Reduce need for transfers by reducing use of cash; for example, encouraging electronic funds transfers

How to manage risks:

  • Monitor the amount of cash held at your business and make regular random bank deposits through the day
  • Do not take large amounts of cash to the bank in the same bag at the same time every day
  • If possible, take someone with you to the bank
  • Conceal deposit bag and use a bank close to you to deposit takings
  • Constantly change the procedures for cash transfer, including changing routes, times, schedules, the amounts transferred and the vehicle used
  • Do not take cash home – driving home with the day’s takings makes you a target for robbery
  • Have signs indicating limited cash on premises

What to do if you are the target of a robbery

  • Stand still, with your hands where they can be seen and avoid making sudden movements
  • Do exactly as the offender says
  • Try to stay calm
  • Avoid drawing attention to yourself
  • Avoid staring or making eye contact with the offender
  • Allow the offender to leave and do not give chase
  • When it is safe call 000
  • Try not to touch anything that may involve disturbing the evidence

How to reduce the risk of being targeted for a robbery when transferring cash

  • When large amounts of cash are involved, use a security transport company
  • Count cash out of sight of customers
  • Reduce need for transfers by reducing use of cash; for example, encouraging electronic funds transfers

How to manage risks:

  1. Monitor the amount of cash held at your business and make regular random bank deposits through the day
  2. Do not take large amounts of cash to the bank in the same bag at the same time every day
  3. If possible, take someone with you to the bank
  4. Conceal deposit bag and use a bank close to you to deposit takings
  5. Constantly change the procedures for cash transfer, including changing routes, times, schedules, the amounts transferred and the vehicle used
  6. Do not take cash home – driving home with the day’s takings makes you a target for robbery
  7. Have signs indicating limited cash on premises

What to do if you are the target of a robbery

  • Stand still, with your hands where they can be seen and avoid making sudden movements
  • Do exactly as the offender says
  • Try to stay calm
  • Avoid drawing attention to yourself
  • Avoid staring or making eye contact with the offender
  • Allow the offender to leave and do not give chase
  • When it is safe call 000
  • Try not to touch anything that may involve disturbing the evidence