Armed hold-ups and cash handling: Transferring cash safely

How to reduce the risk of being targeted for a robbery when transferring cash

• When large amounts of cash are involved, use a security transport company.
• Count cash out of sight of customers.
• Reduce need for transfers by reducing use of cash; for example, encouraging electronic funds transfers.

How to manage risks

• Monitor the amount of cash held at your business and make regular random bank deposits through the day.
• Do not take large amounts of cash to the bank in the same bag at the same time every day.
• If possible, take someone with you to the bank.
• Conceal deposit bag and use a bank close to you to deposit takings.
• Constantly change the procedures for cash transfer, including changing routes, times, schedules, the amounts transferred and the vehicle used.
• Do not take cash home – driving home with the day's takings makes you a target for robbery.
• Have signs indicating limited cash on premises.

What to do if you are the target of a robbery

• Stand still, with your hands where they can be seen and avoid making sudden movements.
• Do exactly as the offender says.
• Try to stay calm.
• Avoid drawing attention to yourself.
• Avoid staring or making eye contact with the offender.
• Allow the offender to leave and do not give chase.
• When it is safe call 000.
• Try not to touch anything that may involve disturbing the evidence.