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How Agents and Occupational Rehabilitation providers support recovery and return to work

View the webinar recording of this past event.

 

Webinar recorded 24 October 2023

Webinar details

There are a variety of professionals, services and supports that can help injured workers in their recovery and support them, and their employer, facilitate a safe, sustainable return to work. These include case managers at WorkSafe's authorised agents and Occupational Rehabilitation (OR) providers.

In this session a Mobile Case Manager and an OR provider will outline their respective roles in the process and the often complementary services each provides to help injured workers achieve their best health and return to work outcomes.

Lucas Kowalski

Lucas Kowalski

Manager, Return to Work, WorkSafe Victoria

Lucas Kowalski joined WorkSafe in July 2018 after 10 years in various roles across Claims Management, RTW and Customer Service. Lucas delivered a number of programs of work whilst at an Agent with a focus on early, safe and sustainable RTW outcomes supported by a high level of customer service for injured workers and employers.

Lucas' profile

Robyn Bruce

Robyn Bruce

Team Leader and Mobile Case Manager, EML

Robyn Bruce is a team leader and mobile case manager with EML. Robyn has over 30 years of industry experience having previously been a Regional Branch manager of 4 regional branches (including Geelong, Bendigo, Shepparton, and Albury/cross border Vic Workers Comp) across Victoria.

Robyn's profile

James Buckley

James Buckley

State Manager - Victoria, KINNECT

James Buckley has over 15 years of experience in the Workplace Rehabilitation industry. He has collaborated with a wide range of industries and organisations, gaining exposure to diverse work-related injuries, illnesses, and diseases.

James' profile