Forklift training and competency
This guidance explains the requirement for forklift operators to receive information, instruction, training or supervision.
Part 3.6 of the OHS Regulations covers high-risk work, including forklift operation. For Part 3.6, a forklift means a powered industrial truck equipped with a mast, and elevating load carriage to which a pair of fork arms or other load-holding attachment is attached. This guidance is for powered industrial trucks that fit this definition. To reflect common use, the guidance refers to these powered industrial trucks as forklifts.
Using an attachment on a forklift will change the forklift's stability and operating characteristics. Ensure attachments comply with the relevant Australian Standards.
Only use attachments that meet the following conditions:
The information plate needs to indicate the rated capacity for the forklift when used with specific attachments. For example, jibs, grab or rotating attachments. Forklift operators must receive information, training or supervision for each attachment they use.
This guidance explains the requirement for forklift operators to receive information, instruction, training or supervision.
Before fitting or using an attachment, always check the forklift's information plate. Ensure that the specific attachment to be used is listed on the plate. If it is not on the information plate, the attachment must not be used.
Forklifts in Australia with a rated load of more than one tonne are typically designed with a standard load centre distance of 600 mm. This load centre distance ensures forklifts can accommodate a standard hardwood pallet of 1200 mm by 1200 mm. The capacity of a forklift can be significantly reduced when attachments are fitted or fork arms are changed for a greater load centre.

Some forklifts are imported into Australia with 500 mm load centre fork arms. In most cases, the manufacturer's agent will alter the forklift to 600 mm load centres before sale. However, where direct imports occur by an individual or a company, forklifts with 500 mm load centre may be offered for sale. Buyer beware in these cases.
When an attachment is fitted, the supplier will amend the information plate or provide a supplementary information plate for the forklift's rated capacity.
The operator manual supplied with the forklift includes information on how to read an information plate. Before using an attachment, it is important to ensure the following:
Ensure all lifting or suspending is done with attachments that are:
Forklift jibs allow the lifting of long, heavy or awkward loads. Jibs come in a range of options. They include fixed, as shown in Figure 2, or telescopic extension, as shown in Figure 3.


When using jibs, ensure the following:
The forklift and jib's actual capacity is determined. This will take into account:
Note: This information needs to be detailed on the forklift information plate.
Consider whether it is possible to use alternative specifically designed load-shifting equipment. For example, use an overhead crane for regular shifting of large sheets of stone, steel or plant maintenance equipment.
Flexible intermediate bulk containers (FIBC) are commonly known as 'bulka bags'.
Bulka bag lifting attachments allow the movement of FIBCs.

Safety can be compromised in the following situations:
If a lifting loop fails, a suspended bag could swing or drop and strike people nearby.
Before using the bulka bag lifting attachment, consult with either:
If a bulka bag is to be used, ensure its lifting loops are inspected before each use. Also ensure the lifting attachment is part of the daily inspection.
The manufacturer or a suitably competent person needs to review the capacity of the forklift and attachment combination.
Employers must ensure plant used to lift or suspend people, equipment or materials is specifically designed to lift or suspend the load. Employers must do this so far as reasonably practicable. Forklifts are not specifically designed to lift people. To lift people, use plant that is designed for this task. For example, use a mobile elevating work platform (MEWP), such as a knuckle boom or scissor lift.
MEWPs have risk controls that forklifts do not. These include:
Forklift work platforms should not be used for tasks such as order picking.
If a work platform is to be used for a task, ensure the following:
This is not a complete list of requirements. Refer to Australian Standard AS2359.2 for more requirements.
Standards Australia is a non-governmental, not-for-profit standards organisation.


WorkSafe has more information about the dangers of using forklifts to lift people. The information includes details of a fall from a steel stillage raised on a forklift. Find the information in the Safety Alerts section of the WorkSafe website. There are also other Safety Alerts relating to forklifts.
Providing essential logistics support.
Standards Australia is a non-governmental, not-for-profit standards organisation.
The following standards include information relevant to the use and operation of forklifts. If a standard has been superseded, refer to the updated document.
This information is from WorkSafe's Forklift safety guidebook. The complete guide is available in two formats.