On this page

  • How to get a Certificate of Capacity
  • What happens during the session with a medical practitioner
  • Different types of Certificate of Capacity

What is a Certificate of Capacity?

A Certificate of Capacity is an official document that describes your injury, illness, capacity to work, and any limitations you have to perform your regular work tasks.

Do I need a certificate of capacity?

If you are making a claim for weekly payments (money paid to you for time off work) or are not able to perform your pre-injury employment, you must have a certificate of capacity. If you are claiming for treatment expenses only, you do not require one.

The initial certificate must be completed by a medical practitioner (your general practitioner, surgeon, or psychiatrist) if you need time off work or are not able to perform your pre-injury employment.

All subsequent certificates can be completed by a medical practitioner or physiotherapist, chiropractor or osteopath. You cannot complete it yourself.

It is a crucial document in the claims process and activates the support services you need. It is essential to help you return to normal life as soon as possible.

Certificate of capacity for GPs

How do you get a Certificate of Capacity?

You can download and print the Certificate of Capacity, but it must be completed by a medical practitioner, physiotherapist, chiropractor or osteopath.

The medical practitioner (also known as a certifier) may call your employer to find out more about your employment.

They may also be contacted by your employer, your appointed return to work coordinator, occupational rehabilitation provider, or the WorkSafe agent, to coordinate your successful return to work.

What happens during the session with my medical practitioner?

The medical practitioner will

  • give a diagnosis and identify the injury
  • complete the certificate based on what you are able to do at work
  • provide a timeline for recovery and return to work.
  • Revise the certificate as the injury, condition or capacity changes.
  • Assess and certify your working capacity, regardless of whether suitable employment is available.
  • Discuss returning to work with you from the first consultation.
  • Set realistic expectations with you about return to work timelines.
  • Review any proposed return to work arrangements from the employer to ensure that the proposed duties fit within the capacity you have certified.

The different types of Certificate of Capacity

Important information