Identity check at Australia Post

Information on how to complete an identification check at an Australia Post outlet.


About identity checks at Australia Post

You can confirm your identity at Australia Post when:

  • you can't complete the online identity check for a high risk work licence application
  • applying for a high risk work licence at Australia Post
  • directed by WorkSafe

You'll need identification documents and a recent passport size photo. Take the documents to a participating Australia Post outlet for post office staff to certify and lodge.

Australia Post locator

Identification documents

Your documents need to add up a minimum of 100 points. You need at least three original documents, including:

  • at least one document from Category A or Category B that includes your photo and signature
  • at least one document that shows your current address

Category A documents (70 points each)

  • Australian passport – current or expired less than 2 years ago
  • Australian birth certificate
  • Australian citizenship certificate
  • foreign passport – must be current

Category B documents (initial document worth 40 points, additional documents worth 25 points each)

  • current Australia driver licence
  • Australian Public Service employee ID card with photo
  • other Australian government issue ID card with photo
  • tertiary student ID card with photo

Category C documents (25 points each)

  • credit/debit/ATM card – maximum of one card from any one financial institution
  • Medicare card
  • utility bill or rate notice, for example water rates, council rates, electricity or gas; must be less than 12 months old
  • statement from a financial institution where you have held the account for at least one year
  • Centrelink or pension card

Contact WorkSafe's licensing branch

To check the progress of an application or if you need assistance, contact the Licensing Branch at:

Licensing Branch
PO Box 279
Geelong Vic 3220

Phone 1300 852 562
Fax 1800 060 727
Email [email protected]