Information for ARREOs about right of entry
What you need to know about becoming an authorised representative of a registered employee organisation (ARREO) and your powers as an ARREO. This information may also be useful for employers, health and safety representatives (HSRs) and employees.
How to become an ARREO
To become an ARREO, you must:
- be a permanent employee or officer of a registered employee organisation, for example, a union
- complete a WorkSafe-approved training course
- get an entry permit from the Magistrates’ Court (the Court), known as an Occupational Health and Safety (OHS) entry permit.
These are requirements under the Occupational Health and Safety Act 2004 (OHS Act).
To exercise a state OHS right, you must also hold an entry permit issued under the Fair Work Act 2009, known as a Federal Fair Work entry permit.
WorkSafe-approved training course
Before getting your entry permit from the Court, you must complete a WorkSafe-approved training course, known as the ARREO Part B course. This covers the legislative requirements and practical application of Part 8 of the OHS Act.
Prior to completing this course, you will need to do one of the following:
- attend the ARREO Part A course delivered by Victorian Trades Hall Council (VTHC). This course is based on the WorkSafe-approved HSR initial OHS training course and outlines the OHS legal framework
- attend all days of a WorkSafe-approved 5-day HSR initial OHS training course, or
- demonstrate competency and knowledge of OHS to the same or greater level as either of these courses.
Entry permits
- Entry permit application
Your registered employee organisation will apply to the Court for an entry permit to be issued to you under the OHS Act. The application must be in the prescribed form and include a statutory declaration or affidavit from your organisation in support of the application.
Before issuing the entry permit, the Court will review the application and must be satisfied that you:
- are a permanent employee or officer of a registered employee organisation
- have completed a WorkSafe-approved training course
- are not disqualified from holding an entry permit by an order of the Court.
The Court will also consider if:
- any entry permits issued to you have been revoked
- you have been convicted or found guilty of an offence against Part 8 of the OHS Act
- you have been convicted or found guilty of an indictable offence in the five years before your application.
- Entry permit expiry
Your entry permit expires three years after it was issued or when:
- you cease to be an officer or employee of the registered employee organisation, or
- the organisation ceases to be registered.
You must return your entry permit to the registrar or deputy registrar of the Court within 14 days of expiry.
If your entry permit is due to expire, your registered employee organisation can apply for a subsequent entry permit, before the current permit expires.
- Revocation of entry permits
In certain circumstances, an employer or WorkSafe can apply to the Court to revoke your entry permit.
The Court can revoke your entry permit and, if appropriate, disqualify you from holding an entry permit for up to five years.
The Court can order revocation if it is satisfied that you:
- intentionally hindered or obstructed an employer or employee, or
- acted unreasonably, or for reasons other than exercising your ARREO powers, or
- intentionally used or shared information you got from an employer or employee for a purpose not reasonably connected with exercising your ARREO powers.
When considering revocation or disqualification, the Court must consider any harm, loss or damage caused because of your actions, as well as your past record as an ARREO.
If your entry permit is revoked, you must return it to a registrar or deputy registrar of the Court within 14 days.
- Limits on the number of entry permits issued
The Minister responsible for WorkSafe can set a limit on the number of people who can be issued ARREO entry permits.
Right of entry to workplaces
As an ARREO, the OHS Act gives you the right to enter a workplace. You can only use this right of entry:
- during working hours, and
- when you reasonably suspect that a contravention of the OHS Act and/or the Occupational Health and Safety Regulations 2017 (OHS Regulations) has occurred or is occurring at the workplace.
The suspected contravention must relate to or affect work being carried out by people who are:
- members of your organisation, or
- covered by a collective, certified or enterprise agreement that binds your organisation, or
- eligible to be members of your organisation and are not covered by a collective, certified or enterprise agreement which binds another organisation.
'Reasonably suspecting' that a contravention has occurred or is occurring means that an ordinary person, with the same knowledge and access to information that you have, would also suspect that a contravention has occurred or is occurring.
You do not have to disclose the names of people who are members of your organisation when entering a workplace.
Workplaces used for residential purposes
You cannot enter any part of a workplace that is used for residential purposes unless you have the consent of the person who lives there. For example, a retail store with a home at the rear. You can enter the store but not the home, unless the person living in the home consents.
Where a workplace is largely residential, such as a Community Residential Unit or aged care facility, the privacy of residents is paramount. Your enquiries should focus on the work practices and other arrangements that affect the health and safety of workers in meeting the needs of residents. You need to respect the privacy of residents while doing this.
Workplaces where access is restricted by law
There are laws other than the OHS Act which can restrict whether a person can access certain workplaces or parts of workplaces, such as quarantine facilities and prisons. There are several reasons access might be restricted, including security, hygiene, and law and order.
Where other legislation restricts access to a workplace or part of a workplace, your right of entry under the OHS Act is overruled, and you must obey the restrictions on entry. This means you cannot enter a workplace or part of a workplace if other legislation restricts you from doing so. However, any restrictions under other legislation should only be applied to the extent necessary to meet the purpose of the restriction.
What you need to do to enter a workplace
You should enter a workplace through the entry normally used by employees or members of the public. You need to comply with any reasonable security and safety requirements at the workplace.
- Provide your entry permits and Notice of suspected contravention
As soon as you enter a workplace, you must take all reasonable steps to give your Notice of suspected contravention (NoSC) and produce your Victorian OHS entry permit to:
- the employer who has management and control of the work at the workplace, or
- a person who has management and control on behalf of the employer, and
- HSRs of any designated work group (DWG), where the members are affected by your entry.
In most cases, you will also need to produce your Federal Fair Work entry permit.
If there is more than one suspected contravention, you must provide a separate NoSC for each. You may complete multiple NoSCs for a single entry.
The NoSC must be on the WorkSafe approved form and include:
- your concerns about health and safety at the workplace
- a description of the contravention you suspect
- the specific provision of the OHS Act (and/or OHS Regulations if known) that you suspect has been contravened, and
- the groups of employees you consider to be affected by the contravention.
The NoSC needs to give enough information to enable the employer or their representative and any HSR to understand the specific issue to which your entry relates.
In some instances, it may be enough for the NoSC to cite the OHS Act section alone, without also citing a specific OHS Regulation. For example, citing section 21(1) may be enough to indicate a suspected contravention, providing the description of the suspected contravention is detailed enough that the employer and any HSR can understand it.
- Reasonable steps to notify
What is considered reasonable will depend on the circumstances of each entry, taking into account things such as:
- the nature of the workplace
- the availability of the employer or a representative of the employer
- the availability of any relevant HSR.
WorkSafe will consider that you have taken all reasonable steps when you have made a genuine effort to locate the employer or their representative, and any HSRs. Making a genuine effort could include:
- asking for the employer, their representative and any HSRs at security or reception
- contacting the employer, their representative and any HSRs directly.
If the employer or their representative and any HSRs at the workplace are not available at the time you attempt to enter the workplace, you need to wait a reasonable amount of time. If the employer or their representative and an HSR is not going to be available within a reasonable amount of time, you should give the NoSC and show your entry permits to a person who could reasonably be expected to give the NoSC to the employer, their representative and any HSR.
- Reasonable steps not taken
Your entry to a workplace may be unlawful if you:
- fail to take all reasonable steps to give a NoSC and produce your permits, or
- are unable to show that you took all reasonable steps to give a NoSC and produce your entry permits before beginning your enquiries.
In this situation you may be considered a trespasser.
- Refusal of entry
An employer or their representative has the right to refuse you entry to a workplace if you have not:
- provided them with a valid NoSC, or
- taken all reasonable steps to give them your NoSC, or
- produced your entry permits.
If you have provided a valid NoSC and produced your entry permits, or taken all reasonable steps to do so, it is an offence for an employer to refuse you entry. It is also an offence for an employer to:
- intentionally hinder, obstruct, intimidate or threaten you, or
- induce or attempt to induce any other person to do so.
What you can do when you enter a workplace
Once you have entered a workplace, you can make enquiries only to the extent that it is reasonable for the purpose of enquiring into the contravention you suspect.
As part of your enquiries into the suspected contravention, you can:
- inspect any plant, substance or other thing at the workplace, including a document
- observe work
- take photographs or measurements or make sketches or recordings, including audio and video recordings
- consult with employees (with their consent) who are members or eligible members of your organisation
- consult with any employer at the workplace.
You can talk to employees for as long as is reasonably necessary to enquire into a suspected contravention, providing this does not cause work to stop. You can talk to employees either individually or in groups with their consent. You are free to talk to employees during mealtimes or other authorised breaks.
If an employee or group of employees agrees, the employer or their representative can be present while you are talking to them. However, if the employees wish to talk to you without the employer or their representative being present, they can do so. If an employee does not want to talk to you, they do not have to.
What you cannot do when you enter a workplace
On entry to a workplace, you must not:
- cause work to stop at the workplace, without the consent of the employer or other person with management and control
- hinder, obstruct, intimidate or threaten an employer or employee at the workplace
- seize property or copy documents
- use or disclose information acquired in the workplace for a purpose not reasonably connected with your role as an ARREO
- use, disclose or provide to another person photographs or measurements taken or sketches or recordings made in the workplace for a purpose not reasonably connected with your role as an ARREO
- exercise a power other than to enquire into a suspected contravention.
You cannot direct work to cease without the consent of the employer or their representative. But, if you reasonably believe there is an immediate and significant risk of serious injury or death, you can warn employees of that risk.
The right of entry under the OHS Act is limited to OHS matters. If you misuse your right of entry as an ARREO, WorkSafe can investigate.
What to do if you suspect an additional contravention
While making enquiries about a suspected contravention, you may see or learn something that makes you reasonably suspect another, different contravention has occurred or is occurring. If this happens, you cannot make enquiries about the new suspected contravention without leaving and re-entering the workplace and providing a new NoSC. You cannot simply add the further suspected contravention to a NoSC you have already provided. However, you can engage with the employer, who may choose to consult on the other matters without requiring you to leave and re-enter the workplace.
If you do leave and re-enter, you must follow the same entry process you used previously. You must provide a valid NoSC for each further suspected contravention before you can commence enquiries.
Any NoSC that you provided on your original entry does not need to be provided again.
When the right of entry ends
The right of entry ends once you have finished making enquiries about the suspected contravention described on the NoSC you provided on entry. You cannot remain at the workplace after this time without the consent of the employer or their representative.
If you remain at a workplace without consent after the right of entry has ended, you may be considered a trespasser, and in breach of the OHS Act.
It may not always be possible for the issues relating to a contravention to be addressed while you are still at the workplace. In this case, you should work with the employer or their representative to agree on appropriate follow up actions. This could include a further visit or other form of contact to confirm what actions have been taken to address the contravention.
Request for assistance from an HSR
The OHS Act allows an HSR to seek the assistance of any person, whenever necessary.
The person may be:
- within the workplace, for example, another HSR or employee, or
- from outside the workplace, providing they have sufficient knowledge of OHS.
Employers must allow any person assisting an HSR access to the workplace. They can only refuse access if they think the person is unsuitable to assist the HSR because they do not have enough knowledge about health and safety.
You can use your OHS entry permit or evidence of completing ARREO training to demonstrate you have sufficient knowledge of OHS. As you are not acting in the capacity of an ARREO and not exercising ARREO powers when providing assistance to an HSR, you do not need to provide a NoSC or entry permits.
If you do suspect a contravention of the OHS Act and/or OHS Regulations and wish to exercise your powers as an ARREO, you must:
- leave the workplace
- follow the entry procedures and
- provide your permits and a NoSC.
What to do if there is a dispute
- Dispute about your right of entry
You can contact the WorkSafe Advisory Service if there is a dispute about your right to enter a workplace.
WorkSafe will take action to resolve the dispute. This may include an inspector attending the workplace where they will:
- check your NoSC
- check your Victorian OHS entry permit, and
- confirm you have produced your Federal Fair Work entry permit to the employer.
If the inspector confirms your entry is valid, they may issue an improvement notice to the employer requiring them to allow you entry.
- Issue about exercising your powers on entry
You can also contact the WorkSafe Advisory Service if there is an issue about your exercise of powers after you have entered a workplace. A WorkSafe inspector will make enquiries and take appropriate action.
- If you are unable to resolve a contravention
If you are unable to achieve a satisfactory resolution of the contravention through your consultations at the workplace, you can contact the WorkSafe Advisory Service. WorkSafe will respond as it would to an alleged contravention raised by any other party.
Further information
WorkSafe Advisory
WorkSafe Advisory is available between 8:00 am and 5:30 pm, Monday to Friday.
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