Injury hotspots pages contain helpful information for
- training and induction materials
- occupational health and safety content
- preventing injuries in the workplace.
Injury Hotspot skeleton diagram, text information below.
Hazards
- Hazard 1Lifting and assisting patients
- Eliminate manual lifting of patients, except in life-threatening situations.
- Encourage patients to assist in their own transfers.
- Provide appropriate mechanical aids and equipment, and ensure they are used properly and maintained in accordance with manufacturer specifications.
- Develop a patient care plan that includes information about recommended mechanical aids and equipment, plus safe handling methods (including how many people should assist with transfer). Review the plan regularly.
- Train employees on safe handling methods and how to safely use any appropriate mechanical aids and equipment.
- 9 per cent of the injuries were to a persons knee.
- 16 per cent of the injuries were to a persons shoulder.
- 29 per cent of the injuries were to a persons back.
- 6 per cent of the injuries were to a persons forearm / wrist.
- 5 per cent of the injuries were to a persons hand / fingers.
- Hazard 2Pushing and pulling equipment (eg trollies and wheelchairs)
- Ensure building layout / design limits the need to push or pull equipment (eg good path design, floor surfaces are appropriate for trolleys and wheelchairs, pathways are clear of obstructions).
- Provide appropriate mechanical aids and equipment (eg height adjustable trolleys) and ensure they are used properly and maintained in accordance with manufacturer specifications.
- Ensure equipment is light, adjustable, easy to use and maintain, and suited to the person and the task.
- Minimise pushing / pulling distance (eg arrange for patients to be dropped off at closest entrance to their accommodation).
- Train employees on safe handling methods (eg work is done between shoulder and mid-thigh height and with the elbows close to the body) and how to safely use any mechanical aids and equipment.
- 9 per cent of the injuries were to a persons knee.
- 16 per cent of the injuries were to a persons shoulder.
- 29 per cent of the injuries were to a persons back.
- 6 per cent of the injuries were to a persons forearm / wrist.
- 5 per cent of the injuries were to a persons hand / fingers.
- Hazard 3Slips trips and falls
- Keep rooms tidy and remove unnecessary items and clutter (eg by providing sufficient storage and ensuring things are put away).
- Ensure floor or ground surfaces in work areas, car parks and entrances are clean, well lit, clear of obstacles and in good condition.
- Ensure that floors throughout work areas are level.
- Ensure all steps and stairs have appropriate handrails.
- Develop policies on how to safely carry objects (eg no unstable or unbalanced loads), particularly on stairs.
- 9 per cent of the injuries were to a persons knee.
- 6 per cent of the injuries were to a persons forearm / wrist.
- 5 per cent of the injuries were to a persons hand / fingers.
- Hazard 4Work-related stress bullying and harassment
- Develop and implement appropriate policies and procedures for workplace bullying and harassment.
- Encourage a positive workplace culture, including reporting of bullying and harassment.
- Ensure all employees understand what bullying and harassment is, and the procedures for reporting incidents (eg policies and procedures should be promoted during employee induction and workplace bullying prevention or training).
- Provide access and encourage employees to use employee counselling / support services, where possible.
- Encourage employees to report any workplace stress factors (eg work demand, low control, poor support, lack of role clarity, organisational culture) and control appropriately.
- 13 per cent of the injuries were to a persons psychological system.
- Hazard 5Work-related violence
- Develop and implement appropriate policies and procedures (eg exchange of information between shifts and offices, incident notification).
- Encourage employees to report all incidents and provide appropriate incident response and feedback.
- Provide appropriate personal protection, including methods to obtain assistance (eg duress alarms, mobile phones).
- Ensure appropriate security measures are in place (eg toughened glass, no blind spots, access/egress control, barriers).
- Provide security and/or call police to assist with occupational violence, when required.
- 13 per cent of the injuries were to a persons psychological system.
- 16 per cent of the injuries were to a persons shoulder.
- 6 per cent of the injuries were to a persons forearm / wrist.
- 5 per cent of the injuries were to a persons hand / fingers.
Injury hotspots disclaimer
This information does not give rise to any liability of, or claim against, WorkSafe Victoria. It does not give rise to any right, expectation, duty or obligation that a person may not otherwise have. It does not give rise to any defence that would not otherwise be available to a person.
This information does not affect the operation of the Occupational Health and Safety Act 2004 or the Occupational Health and Safety Regulations 2017.
Please note these injuries and hazards are based on historical claims data. There may also be new common injuries and hazards emerging at your workplace which will need to be addressed.