Losing a family member: The first week

A guide to what you may experience as this difficult time unfolds.

2 sets of hand cupping a string of cut out paper people. Various personal items on a table that the hands are resting on.

We're here to support you on this difficult journey

There are many things that you may need to organise after losing a family member. You may need to speak with numerous people and provide a lot of information. Remember you aren't alone, we are here to support you.

Things to think about in the first week

Who will contact me and what role do they play?

In the first few weeks, it is not uncommon to feel overwhelmed with contact by various people. To assist, here is an explanation of each role so you can understand why each contact is important.

We understand that this is an emotional time for you and your family

To help support you, we've created a claims checklist of documents you may need to prepare in the first days and weeks.

A woman and her 2 children walking arm in arm.

Taking care of yourself

When navigating difficult times, often looking after yourself can be put to one side. It is important to give yourself the time and space to get through each day by allowing yourself time to breathe and letting family members support you.

Find support with Ask Izzy

Support services you can use any time you need extra support including food parcels, housing help, financial aid, mental wellness, specialty health assistance and counselling.

Access Ask Izzy