WorkSafe is currently experiencing higher than usual volumes of calls due to the COVID-19 pandemic
If you need to make a new complaint please follow the above 'Make a complaint to WorkSafe' button.
If you are contacting us about an existing complaint please email [email protected] and provide your complaint reference number. We will endeavour to respond to you as soon as we can.
In order to help you, we ask that you please treat our staff with courtesy and respect. Please note our staff may terminate a call that becomes aggressive, abusive or unreasonable.
WorkSafe thanks you for your patience during these unprecedented times.
Report a health and safety concern
If you'd like to report a health and safety concern, contact the WorkSafe advisory service
WorkSafe Advisory Service
WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.
Please do not complete the online complaints form if you are reporting health and safety concerns or incidents - please contact the WorkSafe advisory service directly.
If you have a complaint, you are encouraged to complete our online complaints form so we can start taking action to resolve the complaint.
Alternatively, you can call the Advisory team to lodge your complaint on the phone.
For information about WorkSafe in your own language.