Make a complaint

WorkSafe takes complaints seriously and we want to hear from you if you have a complaint.

WorkSafe Victoria is currently experiencing higher than usual volumes of calls due to the COVID-19 Pandemic.

If you need to make a new complaint please follow the above 'Make a complaint to WorkSafe' button.

If you are contacting us about an existing complaint please email [email protected] and provide your complaint reference number. We will endeavour to respond to you as soon as we can.

In order to help you, we ask that you please treat our staff with courtesy and respect. Please note our staff may terminate a call that becomes aggressive, abusive or unreasonable.

WorkSafe Victoria thanks you for your patience during these unprecedented times.

Report a health and safety concern

If you'd like to report a health and safety concern, contact the WorkSafe advisory service

Complaints management at WorkSafe

Please do not complete the online complaints form if you are reporting health and safety concerns or incidents - please contact the WorkSafe advisory service directly.

If you have a complaint, you are encouraged to complete our online complaints form so we can start taking action to resolve the complaint.

Alternatively, you can call the Advisory team on 1800 136 089 to lodge your complaint on the phone.

For information about WorkSafe in your own language.

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