Applying for or managing a licence on behalf of a business

Your responsibilities, and what you can do as the primary contact (administrator) of a WorkSafe licence.


Administering a licence in myWorkSafe

When applying for a WorkSafe licence online, you need to identify a primary contact person who will also be the licence adminstrator. This is the person WorkSafe will communicate with regarding the licence.

The administrator also manages the licence on behalf of the business. When you administer a WorkSafe licence for a business, you can:

  • update business information and supporting documents
  • manage communication preferences – how you want to hear from us
  • submit and track the progress of applications – such as licence applications
  • submit notifications required by law
  • view documentation and details of past transactions with WorkSafe including any licence transactions

Most of this is done in your myWorkSafe account.

Your responsibilities

You also have responsibilities as the administrator. You need to make sure:

  • communication from WorkSafe gets to the right person in the business
  • business information like contact details, and any supporting documents held on myWorkSafe are current
  • information accessible in myWorkSafe remains confidential, and
  • only delegated individuals can access licence information in myWorkSafe

For help using myWorkSafe contact WorkSafe Advisory. For licence administration queries contact WorkSafe Licensing.

WorkSafe Advisory Service

WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.

1800 136 089 More contact options