Applying for or managing a licence on behalf of a business
Your responsibilities, and what you can do as the primary contact (administrator) of a WorkSafe licence.
Administering a licence in myWorkSafe
When applying for a WorkSafe licence online, you need to identify a primary contact person who will also be the licence adminstrator. This is the person WorkSafe will communicate with regarding the licence.
The administrator also manages the licence on behalf of the business. When you administer a WorkSafe licence for a business, you can:
update business information and supporting documents
manage communication preferences – how you want to hear from us
submit and track the progress of applications – such as licence applications
submit notifications required by law
view documentation and details of past transactions with WorkSafe including any licence transactions
Most of this is done in your myWorkSafe account.
You also have responsibilities as the administrator. You need to make sure:
communication from WorkSafe gets to the right person in the business
business information like contact details, and any supporting documents held on myWorkSafe are current
information accessible in myWorkSafe remains confidential, and
only delegated individuals can access licence information in myWorkSafe
For help using myWorkSafe contact WorkSafe Advisory. For licence administration queries contact WorkSafe Licensing.
WorkSafe Advisory Service
WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.