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Browser - Google Chrome

Locate the browsers (privacy and security) site settings
- Go to 'Settings'
- Scroll to the bottom of the page and click 'Advanced'
- In the expanded list, locate ''Site Settings" and click it

Locate the cookies permissions setting
- The 'Site Settings' screen will appear
- Locate the 'Cookies' permissions and click on it

Checking cookies settings
- Ensure the 'Block third-party cookies' setting is not selected
- The slider should appear grey, with the button to the left of the slider
Browser - Internet Explorer

Locate the browsers advanced settings
- Go to 'Internet Options'
- Click the 'Privacy' tab
- Click the 'Advanced' button

Checking cookies settings
- You should see the 'Advanced Privacy Settings' panel appear
- Ensure that 'Accept' is selected for cookies
Browser - Firefox

Locate the browsers privacy and security settings
- Click on the browsers 'Hamburger' menu
- Select 'Options'

Checking cookies settings
- The 'Browser Privacy' screen will appear
- Ensure 'Standard' permissions are selected
- Click 'Manage Exceptions...'
- In the next window, this should be empty. If it isn't empty, ensure that the site you are trying to reach is not listed.