Online claims information for employers

Information for employers about completing and submitting an injured worker's claim using myWorkSafe.


The online claim form

Workers can now submit an injury claim form online using myWorkSafe. As an employer, you can complete and submit their claim using myWorkSafe as well.

The online claim form was designed to reduce stress for workers, and to make it easier for employers to track and manage their workers' claims. This gives you and your worker the opportunity to focus on what really matters, such as recovery and returning to work.

Getting started with online claims as an employer

The persons responsible for managing worker claims for your business should follow the below steps to complete and submit claims for you as an employer.

Help with completing and submitting an online claim

To start using online claims as an employer, you'll need to register for a myWorkSafe personal account and apply for a Claims Administrator role to represent your employer. We've put together a number of step-by-step guides designed to support you and answer some of the common questions you may have.


Further support

For questions relating to your entitlements and the claims process, please contact your WorkSafe agent:

Allianz on 1300 130 664 Monday to Friday, 8:00 am to 5:00 pm.

EML can be emailed at [email protected], or called on 1800 365 842 Monday to Friday, 8:30 am to 5:00 pm.

Email Gallagher Bassett at [email protected], or called on 9297 9366 Monday to Friday, 8:30 am to 5:00 pm.

Email DXC at [email protected], or call 9947 4015 Monday to Friday, 8:30 am to 5:00 pm

For questions relating to your myWorkSafe account and registration, contact WorkSafe Advisory.

WorkSafe Advisory Service

WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.

1800 136 089 More contact options