Online claims information for workers

Learn more about how to submit an injury claim online using myWorkSafe.


The online claim form

If you've been injured at work, you can now submit an injury claim using myWorkSafe. Our online claim form is designed to reduce stress and time spent, giving you more time to focus on your recovery and return to work journey.

Before you can submit a claim online, you'll need to create a myWorkSafe account.

Help with submitting an online claim

To help you use our online claim form, we've put together a number of step-by-step guides designed to support you and answer some of the common questions you may have.

Further support

For questions relating to your entitlements and the claims process, contact your employer's WorkSafe agent.

Call Allianz on 1300 130 664 Monday to Friday, 8:00am to 5:00pm.

Email EML at [email protected], or call on 1800 365 842 Monday to Friday, 8:30 am to 5:00pm.

Email Gallagher Bassett at [email protected], or called on 03 9297 9366 Monday to Friday, 8:30am to 5:00pm.

Email DXC at [email protected] or call 03 9947 4015 Monday to Friday, 8:30 am to 5:00 pm.

For questions relating to your myWorkSafe account and registration, contact WorkSafe Advisory.

WorkSafe Advisory Service

WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.

1800 136 089 More contact options