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Online claims initiative information for employers

Participating employers can complete and lodge an injured workers claim online using myWorkSafe.

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Online claims

WorkSafe Victoria has introduced the Online claims initiative, test and learn phase from 30 May 2022. As a participating employer, you can complete and lodge an injured workers claim online using myWorkSafe.

The introduction of online claims aims to reduce administrative burden, and improve claim notifications and tracking throughout the claims process. Reducing time and effort required to submit and manage claims, enables more time and effort to improve recovery and return to work outcomes.

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Support

For questions relating to your entitlements and the claims process, please contact Allianz on
1300 130 664 Monday to Friday, 8:00am to 5:00pm.

For myWorkSafe registration or account access queries, contact WorkSafe advisory.

WorkSafe Advisory Service

WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.

1800 136 089 More contact options