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Online invoicing

WorkSafe has made it easier for providers by streamlining the invoicing process. We have partnered with specialist payment providers to enable invoices to be submitted electronically resulting in faster processing and payment.

Getting started with online invoicing

Online invoicing allows you to invoice WorkSafe when you're treating someone with an active WorkCover claim. Online invoicing lets you submit your invoice electronically instead of emailing or posting invoices to the WorkSafe agent, cutting out the hassle of managing separate invoices. This means less time handling paperwork and more time giving your patients the help and support they need on their journey to recovery.

The benefits of online invoicing

Online invoicing gives you a streamlined invoicing experience, so you can focus your time and energy on your patients instead. Online invoicing lets you:

  • instantly check if a claim is eligible and if your invoice will be paid before you submit it
  • track the real time status of your invoices, taking the guesswork out of invoicing and payment management
  • receive payment for your invoices faster
  • manage workers compensation claims from all Agents from a centralised platform

Eligible providers

The following medical and allied health provider types can access online invoicing.

  • Acupuncturist
  • Chiropractic
  • Counselling
  • Dietitian
  • Exercise physiology
  • General practitioner
  • Naturopathy
  • Occupational therapist
  • Optometrist
  • Osteopathy
  • Physiotherapist
  • Pharmacy
  • Podiatrist
  • Psychologist
  • Remedial massage
  • Social worker
  • Speech therapist

How to register

You need to be registered with WorkSafe as a provider to use online invoicing. If you're not registered, or if you're not sure, visit our Register as a provider page for more information.

If you're already registered with WorkSafe, all you need to do is select a platform provider of your choice and register with them. Make sure the details you provide your preferred platform provider match with your WorkSafe registered provider details .

Platform providers

Your preferred platform provider will give you all the information you need to sign up for and start using online invoicing.

Even if you have registered with a provider for other services, you will still need to register with a provider for WorkSafe services.

Further help

If you need help with a WorkSafe invoice, contact your preferred platform provider directly.

For general questions on billing WorkSafe, please contact WorkSafe's Advisory service.

WorkSafe Advisory

WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.

1800 136 089 More contact options