Who can provide podiatry services to injured workers?

WorkSafe Victoria (WorkSafe), will only pay for podiatry services by healthcare professionals who are:

  • registered by WorkSafe to provide podiatry services, and
  • registered with the Podiatry Board of Australia.

Referral requirements

Referral from a medical practitioner is not required for provision of podiatry services. WorkSafe considers podiatry to be a primary contact service. A referral from a medical practitioner is therefore not required.

A referral is required from a medical practitioner for the provision of any approved health service with the exception of medical, physiotherapy, osteopathic, chiropractic, optometry, dental and podiatry services.

No referral to other health services. WorkSafe does not allow podiatrists to provide referrals to other health services.

How much will WorkSafe pay?

WorkSafe will pay the reasonable costs of podiatry services, up to the maximum amount, as detailed in WorkSafe’s Podiatry services fee schedule.

What WorkSafe will pay for

WorkSafe will pay for the reasonable costs of podiatry services that meet all of the following criteria:

  • Treatment is for a work-related injury or illness
  • The provider is currently registered as a podiatrist with WorkSafe.

What WorkSafe will not pay for

  • Non-attendance/cancellation. WorkSafe will not pay for appointments where injured workers cancel or do not attend.
  • Telephone conversations. WorkSafe will not pay for telephone consultations or conversations, either to the injured worker or other related parties (such as the employer, WorkSafe, WorkSafe Agents, self-insurers or other healthcare professionals).
  • More than one consultation on the same day. WorkSafe will not pay for more than one optometry consultation provided on the same day to the same injured worker.
  • Provision of more than one allied health service on the same day. In situations where a podiatrist is registered with WorkSafe for another allied health service (for example, podiatry and acupuncture), WorkSafe will not pay for provision of more than one service type to an injured worker on the same day.