Previous claims and your premium

How previous claims can affect the cost of your premium.


How do previous claims affect your premium?

Any claims you have been involved with may affect your WorkCover insurance premium.

If your rateable remuneration is less than $200,000, your premium will not be affected.

If your rateable remuneration is over $200,000 your 2023/24 premium will be calculated taking into account your WorkSafe claims between 1 January 2020 and 31 December 2022.

Different ways claims can affect your premium

The primary factors that determine the premium payable by an employer are its remuneration and the applicable industry rate.

Will my premium increase?

Employer premium-rate increases from year to year are generally capped at 75 per cent. Capping generally applies to workplaces that continue from one year to the next and that retain the same industry classification. Capping also applies to the imputed workplaces of labour hire employers.

Other factors that affect the premium payable by an employer are the deductible benefit, the minimum premium and any buy-out premium.

The premium payable is subject to GST, which is applied after the premium is calculated.

What are claims costs?

These are payments made in relation to a claim, including an estimate of future costs. This includes:

  • compensation payments
  • costs and expenses relating to the claim
  • settlement payments
  • the estimation of future payments, expenses, and costs

All employers have their claim costs measured in the same way – measuring your performance compared to your industry.

Please note that provisional payments will not impact your 2023-24 premium if the claim is ultimately rejected.

Your premium rate for 2023-24 is expected to be calculated based on the standard factors including your remuneration, industry classification, previous claims and other aspects that may affect it (such as provisional payments).

How do future claim costs work?

WorkSafe uses a model to estimate the lifetime cost of WorkSafe claims. The model uses WorkSafe's experience over 25 years to estimate the average cost of a similar claim.

The main factor impacting an estimate is your return to work rate. If a worker returns to work and compensation ends, the estimation of future costs is reduced. The longer a worker remains back at work, the more the estimate will fall, reflecting the reduced likelihood of the worker requiring further time off work to recover.

Each estimate is made after a three-month delay, to allow all invoices and reimbursements for a claim to be received. This allows a more accurate cost calculation of the claim.

You can influence the estimated future claim costs by ensuring your WorkSafe agent has up to date claim information including:

  • medical certificates
  • requests for reimbursement
  • return to work plans
  • other documentation the WorkSafe agent requests

What happens with rejected or closed claims?

Rejected or closed claims may still have a cost estimate allocated to them. This is because claims can reopen, and workers may have the ability to appeal the rejection of their claim. A claim estimate will only be included in your premium calculation if compensation has been paid.

What is the employer performance rating?

If you have had WorkCover insurance claims in the period between 1 January 2020 and 31 December 2022, WorkSafe will give you a performance rating. This rating will be displayed on your July premium notice.

This rating is an indication of your performance relative to other employers operating within the same industry and is used to recalculate your premium rate. The larger your rateable remuneration, the greater the weight that is given to your past experience.