Psychological health in the workplace: your options and supports
If you, or someone you know is experiencing a mental health hazard at work, or you feel you’re at risk of a psychological injury, there are a number of actions you can take.
Or if relevant, request that the behaviour stop.
Seek advice from someone you trust such as a colleague, family doctor, supervisor, union representative or someone from human resources. It might be helpful to describe the negative behaviour you have been experiencing.
Your HSR can provide you with advice and support for your situation, and represent your views to management.
Ask your employer about its relevant workplace policy or procedure. For example in reference to bullying this should outline the standards of acceptable behaviour for employees while at work and how to report bullying.
Formally report the situation in accordance with your employer’s relevant policy or procedure. Ask your HSR or manager if you are not sure what the procedure is. It might be under another name, such as a grievance procedure.
Keep a factual record of events that includes what happened, dates and times, who was involved, names of witnesses and, where possible, copies of any relevant documents.
Getting the right help
It's important to get the right help and depending on your situation, it might be appropriate for you to seek guidance from another agency.
Beyondblue provides a 24 hour confidential national telephone service with a trained mental health professional. They can also point you in the right direction so you can seek further support (including referral to relevant services).
Alternatively you can chat to beyondblue online, every day from 3.00pm – 12.00am (AEST). The webchat provides short-term counselling, information and referrals for anxiety or depression.
Threats to harm someone, acts of violence, assault, property damage and stalking these are criminal matters that should be referred to the police. WorkSafe recommends that you report these types of incidents to Victoria Police which is responsible for investigating and prosecuting these matters.
Phone or visit your local police station, Police station contact numbers are listed on www.police.vic.gov.au and in the White pages.
The DSCV is part of the Victorian Department of Justice and provides free dispute resolution services to all Victorians. DSCV offers dispute resolution advice, conflict coaching and mediation services.
The VRQA investigate complaints about breaches of standards and guidelines by Victorian organisations registered with VRQA. This includes issues relating to apprentice and trainee training contracts. You can make a complaint in person or call VRQA directly.