The Workplace Injury, Rehabilitation and Compensation Act 2013 (WIRC Act) gives Victorian injured workers a right, subject to certain exemptions, to obtain information in relation to their injury claim file held by an Agent or a self-insurer.
All requests for access to injury claim information managed by authorised Agents are processed in accordance with section 9 of the WIRC Act or administratively.
To request injury claims history or any claims information please complete the access to WorkSafe claim information request form and forward it directly to the agent managing your or your client's injury claim. If you don't know who the Agent is you can find out by calling WorkSafe.
Some information is available administratively, without a formal request
You don't need to make a formal request to access to certain information. Some records may be accessed administratively as part of the administration and management of your injury claim, without the need to make a formal request under the WIRC Act or under any other legislation.
For example computer printouts of your own injury claims history, Injury Claim Form, certificates of capacity, communications and records with you, licensing or dangerous goods information you have right of ownership or management control or authority from the owner or controller. Please provide/attach evidence of ownership, management control or authority/consent to act with your request.
WorkSafe Advisory Service
WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.