Request a review of your current WorkCover insurance premium amount

If you believe your premium is incorrect, request a review.

Request a review of your premium

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Request a review of your premium

If you think that your premium (or any penalty associated with your premium) is incorrect, you can request a review using the premium review application form.

Subject to strict conditions, a review can also be requested if you think a decision by a WorkSafe agent to accept a workplace injury claim against your WorkCover Insurance is incorrect.

How to request a premium review

Requesting a review of your premium can be done two ways and depends on the matter you want to review.

Premium review timelines

If you think that your premium has been calculated incorrectly and/or that the amount of a premium penalty is excessive, then your review request must be submitted within 60 days after the date of service of the premium notice or penalty notice that is relevant to your objection.

Please note that WorkSafe can only adjust premiums for an employer for the current financial year in which the review request is lodged and the previous four completed financial years.

If you consider that a workplace injury claim has been incorrectly accepted against your WorkCover Insurance registration, then your review request must be submitted within 60 days of receipt of the decision to accept the claim.

If you wish to request a review of a claim's estimated future cost, this request must also be made within 60 days of receiving the annual Claims Statement issued by WorkSafe.

If you wish to request a review of a formal WorkSafe agent review decision, where the WorkSafe agent has formally reviewed the matter previously, these must be lodged with WorkSafe within 28 days of the WorkSafe agent decision.

Any valid review request will be formally acknowledged within 10 days and will normally be processed within 90 days from receipt by WorkSafe. Any invalid review request will be formally declined within 28 days of receipt by WorkSafe.

What happens during a review?

What should you do if you're not satisfied with the review outcome?

You may decide to seek independent legal advice.

There are two avenues of recourse following a formal Premium Review Determination (premium or penalty disputes) or Premium Review Decision (claim acceptance disputes) issued by the premium review team of WorkSafe.

Insurance premium rulings and guidelines

WorkSafe publishes various rulings and guidelines which interpret the law for employers and workers in a way that's easier to understand.

A premium ruling or guideline provides an interpretation, precedent, practice or procedure to be followed in making a decision on your WorkCover insurance.

A ruling or guideline is not binding but interprets the law to help you make sense of it.

You have the right to challenge a decision that is based on a premium ruling or guideline. The issue date on the rulings and guidelines listed below indicates the date that the ruling or guideline was distributed to the public.

More information