Aggression or violence guide for employers (PDF version)

What it contains

Topics covered in the guide include:

• What is aggression or violence?
• Preventing and managing aggression or violence – step 1: identify hazards
• Preventing and managing aggression or violence – step 2: assess risks
• Preventing and managing aggression or violence – step 3: control risks
• Preventing and managing aggression or violence – step 4: review risk controls
• Managing reports of aggression or violence
• Preventing and managing aggression or violence – case studies.