Chronic pain proto persona

An infographic that represents some of the most common experiences of those injured workers with chronic pain.

Shape
 
Published: 02 Aug 2020
 
File type: PDF
 
File size: 4.08 MB
 
Length: 3 pages
 
Reading level: Medium

What it contains

This customer archetype and empathy map describes the customer persona including the emotions, thoughts and pain points that are part of a customers’ experience with WorkSafe.

This proto persona represents some of the most common experiences we heard about. It doesn’t detail every single experience a worker may have with a complex, long-tail claim.