Crowd control at venues and events

How to reduce or eliminate the workplace health and safety risks of crowd control at venues and events.


What it contains

This document outlines the occupational health and safety duties of crowd control agencies and host employers, such as venues and events, who use crowd control staff. It explains:

  • common crowd control risks at venues and events
  • how to assess and manage these risks
  • who you must consult with about these risks
  • who is responsible for controlling different risks
  • solutions to make crowd control work as safe as possible
  • unacceptable work practices for different risk factors
  • tools to help protect the health and safety of patrons, crowd control and other staff
  • when an incident must be reported to WorkSafe Victoria

At the end of the document there is a list of relevant legislation, and a sample incident notification form and templates for:

  • crowd control safety and security risk assessment
  • crowd control agency placement induction checklist
  • host employer placement induction checklist