Provisional payments employer flowchart: A step by step approach to provide better support for mental injury

This flowchart steps you through the process of how to support a worker with a mental injury claim.


What it contains

Provisonal payments aim to improve mental injury support by providing quicker access to treatment to support your worker's recovery and return to work. This document helps you understand the steps for supporting a worker with access to provisional payments. It includes:

  • how to support your worker
  • getting your injured worker back to work
  • how to build a safe and mentally healthy workplace