Provisional payments: Factsheet for healthcare providers

What it contains

Information for healthcare providers about how to support a Victorian worker while they await the outcome of their mental injury claim, what entitlements the worker has and how to support the patients' recovery.

Faster support for workers seeking treatment for a mental injury to improve their chances of recovery and return to work.

Supporting your patient with early treatment and support can improve their chances of recovery and return to work. 

This factsheet is a practical guide that steps you through the process of supporting a patient with a mental injury claim. It covers:

• how you can support your patient
• what provisional payments mean for you
• changes to the claim form