Who's who in the claims process: A glossary for injured workers

Outlines all the people you might meet or need to contact as part of making a workers compensation claim, and what their role is.


What it contains

A lot of people are involved in the claims process, from health practitioners, to people at WorkSafe, to legal advisers. This document gives injured employees an idea of all the people you are likely to interact with as part of your WorkCover claim, and the services they provide.