This document outlines the occupational health and safety (OHS) duties of employers who have employees that work alone. It advises how employers can identify and reduce risks by introducing safety measures. This includes:
a buddy system in occupations where violence can happen
workplace designs to reduce the likelihood of violence, including controlled access, client consultation rooms and monitored CCTV
communication or location systems to locate workers needing help
alarms to notify workplaces of emergencies and movement records to monitor the location of employees
training workers to deal with potentially violent clients
knowledge sharing with other workplaces to improve safety
At the end of the document, there is a working alone risk assessment checklist.